Jamf Pro Logo
Jamf Pro Logo
Jamf

Jamf Pro

Composite Score
7.6 /10
CX Score
8.3 /10
Category
Jamf Pro
7.6 /10

What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details


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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
89%
Conflict Resolution:
97%
Strategy & Innovation:
99%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 80

Application Management

85

Single Pane of Glass

83

Manage All Endpoints

83

Integration with ITSM and ITAM Tools

82

Device Management and Security

81

Content Management

76

Expense Management

75

Location Services

75

Vendor Capability Ratings

Average 78

Business Value Created

93

Quality of Features

82

Usability and Intuitiveness

81

Breadth of Features

80

Ease of IT Administration

78

Ease of Implementation

78

Product Strategy and Rate of Improvement

77

Ease of Customization

74

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

67

Jamf Pro Reviews

Debanjan C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

JamF Pro the perfect MDM solution for Apple

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

Without taking the consumers' devices away, I am installing and removing programmes from their smartphones. With so many features and perks available to our users, Jamf provides them with greater access to real-time help.

What is your favorite aspect of this product?

The ability to quickly and effortlessly manage all of our Apple products is my favourite feature of jamf. These could be either BYOD (bring your own device) or institutionally held goods. This can include everything from AppleTVs to Macs and iPads. There are amazing options.

What do you dislike most about this product?

Jamf has a steep learning curve, but once you figure it out, life gets a lot simpler.

What recommendations would you give to someone considering this product?

According to me Jamf is a perfect powere packed MDM solution for Apple environment. But i wouild like to see more contgrol of the devices and applications.

Pros

  • Saves Time
  • Fair
  • Appreciates Incumbent Status
  • Helps Innovate

Hilary B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Jamf Pro is complete endpoint protection

Likeliness to Recommend

8 /10

What differentiates Jamf Pro from other similar products?

It was easy to install and configure Jamf Pro. On our Apple devices it is effective and gives us peace of mind. Not only does it meet our needs as customers in terms of data restrictions and device security, but it also has site blocking which is a fantastic feature.

What is your favorite aspect of this product?

The user interface is easy to use, with detailed explanations of each component and simple implementation. Among the most popular macOS security solutions, it offers comprehensive endpoint protection for all macOS devices.

What do you dislike most about this product?

If you are not experienced in cybersecurity, you may find the warnings difficult to understand and use. While it's true that any software has its share of annoying bugs, they aren't particularly annoying here, and overall Protect is well polished.

What recommendations would you give to someone considering this product?

Jamf Pro is fantastic! It gives us greater control over our devices and allows us to go the extra mile to help our customers meet their security needs.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Ram A.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The best Apple devices management tool out there

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

The advantage of Jamf Pro is the capability to control every feature and configuration on MAC and iOS devices without limitations. Jamf support is also helping with unique use cases that are not issues or bugs in the product.

What is your favorite aspect of this product?

Jamf made the transition to Work from home seamless and easy for the IT and Security teams. Jamf and ABM integration made computer provisioning fully automated, saving many hours of repetitive manual work.

What do you dislike most about this product?

In some cases, it takes some time for Jamf to keep up with Apple changes, we wish it could be faster. Jamf is limited to Apple devices only.

What recommendations would you give to someone considering this product?

I recommend having a team member with Jamf 200 certification and even better with the 300 certification - we found it very helpful to achieve very advanced requirements.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Saves Time