Jamf

Jamf Pro

Composite Score

8.0 /10

CX Score

8.3 /10

30 Reviews Write a Review

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What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details

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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jamf Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Security Protects
Transparent
Enables Productivity

Feature Ratings

Average 79

Deployment

Management Console

Approval Process

Validation

Notifications

Automation

Reporting

Assessment

Testing

Scheduling

Third Party Application Patching

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Enterprise Mobile Management

Score 8.4

View Jamf Pro in this category (opens in a new tab)

Jamf Pro Reviews

Ram A.

Role: Information Technology
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

The best Apple devices management tool out there

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

The advantage of Jamf Pro is the capability to control every feature and configuration on MAC and iOS devices without limitations. Jamf support is also helping with unique use cases that are not issues or bugs in the product.

What is your favorite aspect of this product?

Jamf made the transition to Work from home seamless and easy for the IT and Security teams. Jamf and ABM integration made computer provisioning fully automated, saving many hours of repetitive manual work.

What do you dislike most about this product?

In some cases, it takes some time for Jamf to keep up with Apple changes, we wish it could be faster. Jamf is limited to Apple devices only.

What recommendations would you give to someone considering this product?

I recommend having a team member with Jamf 200 certification and even better with the 300 certification - we found it very helpful to achieve very advanced requirements.

Pros

Enables Productivity
Unique Features
Efficient Service
Saves Time

Tatora G.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Jamf Pro Review

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

What makes Jamf Pro is amazing in many ways. First, it's affordable, it comes with multiple features and very capable when it comes to patch management.

What is your favorite aspect of this product?

I like the patch management features I like that it's easy to use and deploy

What do you dislike most about this product?

So far Jamf Pro has handled well and no complaint

What recommendations would you give to someone considering this product?

I would obviously recommend Jamf Pro because it meets need and makes patch management easy

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Client Friendly Policies

Derek S.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Jamf is the best of breed for Mac management.

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

Their huge advantage, is they have a unique relationship with Apple. They coordinate with Apple developers who are building the next OS, so they are always ready day-1 when a new version come out. They also have a huge following and community of developers in the open source world who build and share ways to improve the usability of Jamf.

What is your favorite aspect of this product?

If I can imagine it, or touch the setting on a Mac, Jamf can make it happen.

What do you dislike most about this product?

I wish there were a better way to stage and automatically manage patches for software.

What recommendations would you give to someone considering this product?

If you have macs, get Jamf. Stick with the best in breed.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jamf Pro

What is Jamf Pro?

Company Details

Need Assistance?

Jamf Pro Ratings

91 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Jamf Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Deployment Wide deployment of patches to targeted systems​.

Management Console A single console that allows the management of the entire patch management process​.

Approval Process Ability to provide approval for the release and deployment of patches​.

Validation Validation (manual or automated) of patch installation success.

Notifications Alerts on the availability of patches.

Automation Automation of patch deployment, including the deployment and installation processes.

Reporting Automation of patch deployment, including the deployment and installation processes.

Assessment Assessment of patches, for consideration of enterprise deployment​.

Testing Logging of test results, in preparation for approval.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Third Party Application Patching Patching of third party applications in addition to systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Mobile Management

Jamf Pro Reviews

Ram A.

The best Apple devices management tool out there

Likeliness to Recommend

Pros

Tatora G.

Jamf Pro Review

Likeliness to Recommend

Pros

Derek S.

Jamf is the best of breed for Mac management.

Likeliness to Recommend

Pros

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Feature Ratings

Deployment

Management Console

Approval Process

Validation

Notifications

Automation

Reporting

Assessment

Testing

Scheduling

Third Party Application Patching

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support