Jamf

Jamf Pro

Composite Score

8.0 /10

CX Score

8.3 /10

30 Reviews Write a Review

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What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details

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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jamf Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Security Protects
Transparent
Enables Productivity

Feature Ratings

Average 79

Deployment

Management Console

Approval Process

Validation

Notifications

Automation

Reporting

Assessment

Testing

Scheduling

Third Party Application Patching

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Enterprise Mobile Management

Score 8.4

View Jamf Pro in this category (opens in a new tab)

Jamf Pro Reviews

Dustin L.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Jamf Pro is above and beyond the best

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

Jamf Pro has features that are easy to use and above and beyond the competition. The support and onboarding are second to none. The community always is ready to help and often includes members of the Jamf team.

What is your favorite aspect of this product?

The ease of use makes it a joy to manage software and hardware on the Mac platform.

What do you dislike most about this product?

Third party patching can be a pain at times. Jamf has made advancements here with Jamf Apps but they need to be more transparent and flexible with this.

What recommendations would you give to someone considering this product?

If you give multiple products a try like we did you will soon realize that there's nothing that can touch Jamf Pro in regards to it's usefulness and easy of use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tahir A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

"Easy to use, but a bit pricey."

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

Experience seamless device management and robust security with Jamf. Our solution empowers IT and security teams to confidently oversee and safeguard devices, data, and applications, all while enhancing the Apple user experience. Elevate your workforce with technology that seamlessly combines enterprise-level security with user-friendly simplicity, ensuring the protection of personal privacy.

What is your favorite aspect of this product?

Effortless deployment, streamlined device management, seamless app distribution, meticulous inventory oversight, a dedicated enterprise app store, and effective patch management – all seamlessly integrated to enhance your operational efficiency and elevate your technology experience.

What do you dislike most about this product?

I think its more comfortable and compatible with Apple devices its good if its for a other OS as well

What recommendations would you give to someone considering this product?

Achieve seamless updates, instant patching, and encryption across all employee devices with zero-touch deployment. Automated inventory tracking ensures timely updates, with alerts for IT when needed. Effortless device management at its best!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tahir A.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

"Easy to use, but a bit pricey."

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

Jamf Pro is more secure for mac users and its a better for larger enterprises its fulfil their needs

What is your favorite aspect of this product?

Best feature is MDM and its provides a complete management and security solution for an Apple-first environment that is enterprise secure its fulfil the security requirement for which you need for device management.

What do you dislike most about this product?

Its only for MAC Users they must cover other OS and devices as well.

What recommendations would you give to someone considering this product?

Its more secure end-user productivity and creativity

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

Jamf Pro

What is Jamf Pro?

Company Details

Need Assistance?

Jamf Pro Ratings

91 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Jamf Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Deployment Wide deployment of patches to targeted systems​.

Management Console A single console that allows the management of the entire patch management process​.

Approval Process Ability to provide approval for the release and deployment of patches​.

Validation Validation (manual or automated) of patch installation success.

Notifications Alerts on the availability of patches.

Automation Automation of patch deployment, including the deployment and installation processes.

Reporting Automation of patch deployment, including the deployment and installation processes.

Assessment Assessment of patches, for consideration of enterprise deployment​.

Testing Logging of test results, in preparation for approval.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Third Party Application Patching Patching of third party applications in addition to systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Mobile Management

Jamf Pro Reviews

Dustin L.

Jamf Pro is above and beyond the best

Likeliness to Recommend

Pros

Tahir A.

"Easy to use, but a bit pricey."

Likeliness to Recommend

Pros

Tahir A.

"Easy to use, but a bit pricey."

Likeliness to Recommend

Pros

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Feature Ratings

Deployment

Management Console

Approval Process

Validation

Notifications

Automation

Reporting

Assessment

Testing

Scheduling

Third Party Application Patching

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support