Jama Software Inc

Jama Connect

Composite Score

8.5 /10

CX Score

8.2 /10

47 Reviews Write a Review

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What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

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Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

3% Negative

6% Neutral

91% Positive

Pros

Performance Enhancing
Respectful
Trustworthy
Efficient Service

Feature Ratings

Average 86

Version Management

Artifact Management

Traceability

Collaboration

Reusability

Change Management

Test Case Generator

Visual Analysis and Design

Agile Work Management

Task Prioritization

Certification Templates

Vendor Capability Ratings

Average 84

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Application Lifecycle Management

Score 8.4

View Jama Connect in this category (opens in a new tab)

Jama Connect Reviews

Edgar Q.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Fantastic product! Great for large projects!

Likeliness to Recommend

10 /10

What differentiates Jama Connect from other similar products?

The ability to get started easily and simplicity of use for our requirements process.

What is your favorite aspect of this product?

My favorite part of this product is the version control and transparency it facilitates between us and our clients. In a large scale project with many people involved keeping everything organized can be a very difficult task and Jama has made this a much smoother process.

What do you dislike most about this product?

The more advanced features can be a little hard to pick up sometimes but there is a lot of online resources that help.

What recommendations would you give to someone considering this product?

If requirements gathering and sign off or tracking is a very big part of your business I would highly recommend giving Jama a try.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Thai T.

Role: Consultant
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy to use but could not integrate testing

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

Jama allows for requirements documentation without having to think of or create the template for your client. Also allows for tracking requirements and changes while routing to approvers.

What is your favorite aspect of this product?

Automatic approval flow for changes.

What do you dislike most about this product?

We were unable to (at the time) integrate the testing portion in order to track.

What recommendations would you give to someone considering this product?

I recommend this for requirements documentation!

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Stephen C.

Role: Consultant
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Jama one of the best RMS I've ever used.

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

Jama is the solution to what is wrong in Doors. Excellent traceability, artifact creation, customization, and reusability. The interface is very modern and is nice to the eyes. Everything is organized to where you think it should be so the administration is easy.

What is your favorite aspect of this product?

My favorite aspects are deep traceability, communication and reviewing, and reusability. You have 5-6 different ways at looking at traceability, compliance matrices, coverage matrices, etc.... This is very helpful for end of project verification and validation for audits. The reusability function is very useful for agile if you are reusing projects for different cadences or sprints.

What do you dislike most about this product?

I don't dislike much, but the system would do better with a more advanced platform or variation management in testing. I believe they are coming up with a release for that in the next year or so to fix. So for example, you have 50 versions of the same product and you need to test them. If they had an easier platform reuse of the testing like "Test Link" has, this would bring Jama to the next level.

What recommendations would you give to someone considering this product?

This product is for an organization that struggles with traceability, reviewing technical and business artifacts, multiple time-zone communication, requirement management, and artifact accountability. I also tested out many other systems and the next thing that came close was probably TopTeam Analyst, but Jama is much better at the communication aspect and review engine. The support staff at Jama were amazing and really listened to the stakeholders and their issues. My feedback was directly driven into their feature forecast and business objectives.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Jama Connect

What is Jama Connect?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Jama Connect Ratings

91 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Artifact Management Unique identification and management of individual requirements or by-products of requirements.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation including identifying gaps and the impact of changes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Reusability Ability to re-use requirements across projects/products.

Change Management Ability to manage the approval of and changes to requirement artefacts.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Visual Analysis and Design Provides the ability to build (not import) various business or technical models that capture an application's alignment to business capabilities etc.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Task Prioritization Ability to assign a priority to tasks.

Certification Templates Built-in templates for the compliance to standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Application Lifecycle Management

Jama Connect Reviews

Edgar Q.

Fantastic product! Great for large projects!

Likeliness to Recommend

Pros

Thai T.

Easy to use but could not integrate testing

Likeliness to Recommend

Pros

Stephen C.

Jama one of the best RMS I've ever used.

Likeliness to Recommend

Pros

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Feature Ratings

Version Management

Artifact Management

Traceability

Collaboration

Reusability

Change Management

Test Case Generator

Visual Analysis and Design

Agile Work Management

Task Prioritization

Certification Templates

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement