Jama Software Inc

Jama Connect

Composite Score

8.5 /10

CX Score

8.2 /10

47 Reviews Write a Review

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What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

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Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

3% Negative

6% Neutral

91% Positive

Pros

Performance Enhancing
Respectful
Trustworthy
Efficient Service

Feature Ratings

Average 86

Version Management

Artifact Management

Traceability

Collaboration

Reusability

Change Management

Test Case Generator

Visual Analysis and Design

Agile Work Management

Task Prioritization

Certification Templates

Vendor Capability Ratings

Average 84

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Application Lifecycle Management

Score 8.4

View Jama Connect in this category (opens in a new tab)

Jama Connect Reviews

Fred S.

Role: Information Technology
Industry: Biotechnology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Chock full of features and many options!

Likeliness to Recommend

10 /10

What differentiates Jama Connect from other similar products?

Jama is a bit leaner and less bloaty than many competitors. It has a great ability to cascade down requirements and trace back and forth between different entities. Defect and reports galore. It can fit into large scale projects as well as smaller efforts.

What is your favorite aspect of this product?

Traceability is key and Jama provides some intelligence and foresight in handling where you are going and where you have been.

What do you dislike most about this product?

Some external tool integration and APIs can be limiting. Especially coming from wanting to implement an ALM along with software test automation. As of this writing, things change but it behooves everyone to address your needs first for integration with other tools before jumping on board.

What recommendations would you give to someone considering this product?

I would recommend to look your: - Paperless vs electronic need especially in validated industries - Disseminate and note any external needs like ALM integration or Dev/Ops integration - Understand what the application does now and not possibly in the future - Make a sound decision based on your current and future needs.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Efficient Service

Richard C.

Role: Information Technology
Industry: Utilities
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2022

Jama is a great requirements management tool

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

Jama Connect is easy to adopt and start using out of the gate. Very intuitive and simple. This comes in handy when working with other business units that may be somewhat unfamiliar with requirements and project management platforms. Jama Connect makes collaboration much easier without having to spend days in training to learn the functionality. I've used a few other products, and I feel that Jama does traceability better than anyone else. It's definitely a strength.

What is your favorite aspect of this product?

I love how easy it is to use. It really is plug and play. Even the most novice users can start using Jama Connect immediately. I also like how we can reuse requirements from one project to another. Make it easier on my team when we don't have to reenter commonly used requirements.

What do you dislike most about this product?

Training is lacking, but I feel like it isn't that big of a deal because the system is so easy to use. I didn't love the folder tree functionality at first, but it does make it easy to navigate and find what I'm looking for.

What recommendations would you give to someone considering this product?

I believe they could make a better walkthrough video, but there are enough resources other places to accomplish the same thing (i.e. YouTube).

Pros

Reliable
Trustworthy
Caring
Respectful

Giridhar P.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use as SaaS

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

Excellent automation and deployment SaaS product.

What is your favorite aspect of this product?

Automation, scalability and easy of use.

What do you dislike most about this product?

Nothing in particular.

What recommendations would you give to someone considering this product?

Great product.

Pros

Efficient Service
Caring
Respectful
Altruistic

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Jama Connect Ratings

91 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Artifact Management Unique identification and management of individual requirements or by-products of requirements.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation including identifying gaps and the impact of changes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Reusability Ability to re-use requirements across projects/products.

Change Management Ability to manage the approval of and changes to requirement artefacts.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Visual Analysis and Design Provides the ability to build (not import) various business or technical models that capture an application's alignment to business capabilities etc.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Task Prioritization Ability to assign a priority to tasks.

Certification Templates Built-in templates for the compliance to standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Application Lifecycle Management

Jama Connect Reviews

Fred S.

Chock full of features and many options!

Likeliness to Recommend

Pros

Richard C.

Jama is a great requirements management tool

Likeliness to Recommend

Pros

Giridhar P.

Easy to use as SaaS

Likeliness to Recommend

Pros

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Feature Ratings

Version Management

Artifact Management

Traceability

Collaboration

Reusability

Change Management

Test Case Generator

Visual Analysis and Design

Agile Work Management

Task Prioritization

Certification Templates

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement