Ivalua Customer Reviews 2025 | SoftwareReviews

Ivalua

Composite Score

7.1 /10

CX Score

7.1 /10

31 Reviews Write a Review

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What is Ivalua?

The Ivalua Strategic Sourcing solution provides a comprehensive, intuitive and collaborative toolset to automate sourcing of 100% of your spend no matter how simple or complex, tactical or strategic the sourcing process is. Ivalua helps you to effectively manage all your spend and suppliers on a single platform to generate value across the Source-to-Pay cycle.

Company Details

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Awards & Recognition

Ivalua won the following awards in the Strategic Sourcing category

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2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

7 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Ivalua Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ivalua.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

91 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 80%
Negotiation and Contract:: 77%
Conflict Resolution:: 85%
Strategy & Innovation:: 84%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ivalua?

3% Negative

12% Neutral

85% Positive

Pros

Efficient Service
Saves Time
Caring
Trustworthy

Feature Ratings

Average 82

Auction Management

Procurement Management

Catalog Management

eAuction Functionality

Community Support

Workflow Management

Communications

Supplier Management

ERFx

Contract Management

Spend Analysis

Vendor Capability Ratings

Average 79

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ivalua Reviews

Gladys W.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

Cloud-based solution for all sourcing needs.

Likeliness to Recommend

10 /10

What differentiates Ivalua from other similar products?

Ivalua is cloud-based and this simplifies its usage allowing for one to execute all strategic sourcing needs anywhere at any time.

What is your favorite aspect of this product?

Its efficient and allows our to source for our required goods from reliable vendors with easily and acquire them at instant. Ivalua Strategic Sourcing powers our workflow and company by enabling us maintain a good relationship with our suppliers thus allowing us to work24/7 without any hurdles. The vendor is trusted worldwide and offers reliable customer support services allowing us to work efficiently and obtain help in case of any hindrances in using the platform.

What do you dislike most about this product?

Its has been stable and we have not had any problems in using the platform and we feel satisfied with it all through.

What recommendations would you give to someone considering this product?

The platform streamlines the whole supply chain management process and it allows easy acquisition of goods thus power your organization to success.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel T.

Role: Finance
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

Best in strategic sourcing.

Likeliness to Recommend

9 /10

What differentiates Ivalua from other similar products?

Ivalua Strategic Sourcing is a stable platform and it allows for easy sourcing of goods within the set budget improving the process of goods acquisition.

What is your favorite aspect of this product?

The platform is cloud-based and this simplifies its usage across our organization allowing us to meet our procurement needs. It gives us a panoramic view over our supply chain management and this has allowed us to maintain a fruitful relationship with our suppliers and vendors. Its affordable and the vendor offers reliable customer support services for all users who maybe stuck anywhere in using the platform reliably.

What do you dislike most about this product?

Sometimes when the internet connection is poor using the platform becomes a bit tricky and difficult.

What recommendations would you give to someone considering this product?

Ivalua Strategic Sourcing is efficient and once acquired it will improve the way you execute your procurement needs allowing for reliability and accuracy.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Francis C.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

Stable for all of your sourcing needs.

Likeliness to Recommend

10 /10

What differentiates Ivalua from other similar products?

Ivalua Strategic Sourcing is a stable supply chain management platform and it offers a 360-degree view over the whole procurement process ensuring that all of the items are procured on time.

What is your favorite aspect of this product?

The platform has a simple user-interface and fits well in all organizations and businesses in various sectors thus enabling them simplify their procurement process. Has helped us maintain a credible relationship with our suppliers due to its unique and reliable contract management process. Its web-based further enabling its intuitive usage across our organization anywhere anytime.

What do you dislike most about this product?

Sometimes when the internet connection is poor using the platform becomes a bit tedious.

What recommendations would you give to someone considering this product?

Ivalua allows the purchasing and acquisition of goods and services in a simple manner and when acquired it will improve your procurement process and automate it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ivalua

What is Ivalua?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Ivalua Ratings

84 Likeliness to Recommend

4 Since last award

91 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Ivalua?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auction Management Includes bid management, bidder management and buyer notifications.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

eAuction Functionality The ability to provide forward, reverse, Japanese, Dutch, and English step auctions.

Community Support Highly personal support service to both buyer and supplier communities, ensuring proposal uptake and supplier help.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Communications Includes communication portals or secure messaging or automated alerts.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

ERFx Evaluation and scoring of supplier responses.

Contract Management Includes automated contract renewal, approval process, compliance management, and contract database.

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ivalua Reviews

Gladys W.

Cloud-based solution for all sourcing needs.

Likeliness to Recommend

Pros

Daniel T.

Best in strategic sourcing.

Likeliness to Recommend

Pros

Francis C.

Stable for all of your sourcing needs.

Likeliness to Recommend

Pros

4
Since last award

1
Since last award

2
Since last award

Feature Ratings

Auction Management

Procurement Management

Catalog Management

eAuction Functionality

Community Support

Workflow Management

Communications

Supplier Management

ERFx

Contract Management

Spend Analysis

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support