Itilite Technologies Private Limited

itilite

Composite Score

7.2 /10

CX Score

7.2 /10

20 Reviews Write a Review

Claim Software

What is itilite?

ITILITE is an integrated travel and expense management platform empowering travel and related expenses for hundreds of enterprises and leading startups globally. ITILITE's mission is to simplify travel & expenses for organizations across the globe so they can move people and businesses forward easily while leaving all operational concerns behind.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

itilite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on itilite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 81%
Negotiation and Contract:: 75%
Conflict Resolution:: 73%
Strategy & Innovation:: 80%
Service Experience:: 76%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love itilite?

8% Negative

5% Neutral

87% Positive

Pros

Respectful
Security Protects
Helps Innovate
Transparent

Feature Ratings

Average 80

Self-Service

Itinerary Management

Savings Optimization

Mobile

Risk Management

Travel and Accommodation Booking

Expense Automation

Sustainability Reports

Bank/Credit Card Integration

Notifications/Alerts/Updates

Policy Configuration/Implementation

Vendor Capability Ratings

Average 78

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

itilite Reviews

Kumar V.

Role: Operations
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Friendly and cost effective, easy to compare.

Likeliness to Recommend

10 /10

What differentiates itilite from other similar products?

Easy to get the information and booking

What is your favorite aspect of this product?

Simple and effective

What do you dislike most about this product?

Not found yet

What recommendations would you give to someone considering this product?

To start using it fr all your travel need

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Shardul S.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates itilite from other similar products?

Ease of operation and travel options provided are by far the best.

What is your favorite aspect of this product?

Ease of operation

What do you dislike most about this product?

Support team sometimes acts very bureaucratic and does not welcome suggestion to get travel booking sorted.

What recommendations would you give to someone considering this product?

Be more open to suggestions and discussion with end user in case of support

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Cons

Less Efficient Service

Sonal J.

Role: Operations
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Highly Cost efficient, but little expensive

Likeliness to Recommend

6 /10

What differentiates itilite from other similar products?

This is a unique product which helps save thousands of dollars for the business. Employees too benefit from using it by having a platform to make and track the bookings.

What is your favorite aspect of this product?

It helps organisations grow sustainably. That's most important for startups infact. Reduce the overheads require to place bookings and approvals for employees. Help employees become productive and choose their preferred stay and travel.

What do you dislike most about this product?

Employees aren't efficiently able to get the update on the status of the bookings. This can be improved. The page for travel and accommodation can be more clear for improving users understanding of the process.

What recommendations would you give to someone considering this product?

Spend a little time going through the features carefully and thenafter it will help save your organisation a lot of money. A small training/PPT for the employees will go a long way to use it efficiently.

Pros

Helps Innovate
Inspires Innovation
Caring
Respectful

Cons

Commodity Features
Vendor Friendly Policies
Under Delivered

itilite

What is itilite?

Company Details

Need Assistance?

itilite Ratings

84 Likeliness to Recommend

3 Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love itilite?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self-Service Allows individual users to book travel and to manage their own itineraries without the need to contact a travel agent or support line.

Itinerary Management Allows users to track travel plans, share travel plans, and update travel plans as necessary within the software.

Savings Optimization Travel data analytics provide insights that identify opportunities for savings, allowing users to maximize their travel spend budgets.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Risk Management Track and locate employees as they travel to inform them of events that may affect their trip, to keep them safe, and to meet duty of care requirements.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Expense Automation Recording, tracking, and approval of expenses including reimbursement of costs incurred on personal credit cards are automated within the software.

Sustainability Reports Individual CO2 impact reports in real-time for all travel services allows employees to make more environmentally conscious and sustainable travel plans.

Bank/Credit Card Integration The ability to integrate banking information/credit card accounts directly within the software for increased ease of booking and expense tracking capabilities.

Notifications/Alerts/Updates Provide real-time alerts, reminders, and updates to users regarding individual itineraries i.e. flight cancellations/delays, check-in reminders, etc.

Policy Configuration/Implementation Define and implement organizational policies within the application to ensure travel policies i.e. travel spending limits are being met automatically.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

itilite Reviews

Kumar V.

Friendly and cost effective, easy to compare.

Likeliness to Recommend

Pros

Shardul S.

Fantastic product!

Likeliness to Recommend

Pros

Cons

Sonal J.

Highly Cost efficient, but little expensive

Likeliness to Recommend

Pros

Cons

Most Popular itilite Comparisons

Webexpenses

Navan

Concur Travel

Egencia

TravelPerk

myBiz

3
Since last award

Feature Ratings

Self-Service

Itinerary Management

Savings Optimization

Mobile

Risk Management

Travel and Accommodation Booking

Expense Automation

Sustainability Reports

Bank/Credit Card Integration

Notifications/Alerts/Updates

Policy Configuration/Implementation

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features