itilite Logo
itilite Logo
Itilite Technologies Private Limited

itilite

Composite Score
6.5 /10
CX Score
6.4 /10
Category
itilite
6.5 /10

What is itilite?

ITILITE is an integrated travel and expense management platform empowering travel and related expenses for hundreds of enterprises and leading startups globally. ITILITE's mission is to simplify travel & expenses for organizations across the globe so they can move people and businesses forward easily while leaving all operational concerns behind.

Company Details


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itilite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on itilite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love itilite?

12% Negative
6% Neutral
82% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Transparent

Cons

  • Under Delivered
  • Wastes Time
  • Vendor Friendly Policies

Feature Ratings

Average 78

Self-Service

86

Savings Optimization

83

Risk Management

82

Travel and Accommodation Booking

82

Itinerary Management

82

Rate Tracking

81

Bank/Credit Card Integration

81

Sustainability Reports

80

Mobile

79

Expense Automation

78

Notifications/Alerts/Updates

76

Vendor Capability Ratings

Average 74

Availability and Quality of Training

81

Business Value Created

80

Ease of Data Integration

79

Ease of IT Administration

78

Ease of Implementation

77

Ease of Customization

74

Vendor Support

73

Quality of Features

73

Usability and Intuitiveness

68

Product Strategy and Rate of Improvement

66

Breadth of Features

63

itilite Reviews

Hannah R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Daily monitoring for travel expenses

Likeliness to Recommend

10 /10

What differentiates itilite from other similar products?

I love the fact that it shows multiple options in terms of flight, fares and stays.

What is your favorite aspect of this product?

Tracking requests and approvals is very smooth and real time updates and notifications are helpful to know the booking status.

What do you dislike most about this product?

Report creation has a few unnecessary steps and they need to improve the reward system.

What recommendations would you give to someone considering this product?

Reliable in view of booking, shares all available options and highlights the best one according to time selected and budget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harsh G.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Effective & easy to use tool for Business travels!

Likeliness to Recommend

9 /10

What differentiates itilite from other similar products?

The ease of use and creation of the combination of flights and hotel combination basis the budget. Gives the business category while booking the flight tickets and gives option to select seat & food as per my preference

What is your favorite aspect of this product?

Easy to use and user-friendly interface. I used ITIlite for my flight and hotel booking for a company trip, the budget was already approved and it was all cashless. Good thing is you can plan your official trips as well as your personal trips.

What do you dislike most about this product?

Sometimes website load very slowly and can cause trouble while booking, rest had a great experience

What recommendations would you give to someone considering this product?

I would recommend this tool as it helps to Streamline booking process, Cost control and savings can be done as per company policies.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Caring

Diego N.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great product

Likeliness to Recommend

10 /10

What differentiates itilite from other similar products?

ITIILITE is a travel and expense management platform with advanced features. It solves the major business travel challenges for both employers and employees with intuitive travel bookings, automated reimbursements, granular policies, AI-based analytics, customized reporting, and more.

What is your favorite aspect of this product?

The simple use to get access to.

What do you dislike most about this product?

their reporting sometimes are not up to date.

What recommendations would you give to someone considering this product?

Have all in one product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing