In Partnership With SelectHub
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What is isolved People Cloud?
isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
Company Details
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In Partnership With SelectHub
isolved People Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 82%
- Negotiation and Contract:
- 69%
- Conflict Resolution:
- 86%
- Strategy & Innovation:
- 76%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love isolved People Cloud?
Pros
- Respectful
- Fair
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Employee Record
Reporting and Analytics
Benefits Administration
Talent Acquisition
Time and Attendance
Position Management
Learning and Development
Talent Management
Performance Management
Leave Management
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Also Featured in...
Payroll
Score 8.4
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Benefits Administration
Score 8.3
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Workforce Management - Midmarket
Score 8.3
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Talent Management
Score 8.2
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isolved People Cloud
isolved People Cloud
isolved Culture
isolved People Cloud Reviews
Jennifer C.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
Many services with knowledgeable,efficient support
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
The support structure and staff are the best. Every time I call, there is little or no wait time until a knowledgeable person answers. 95% of the time the person is able to resolve my issue on the first call. Support staff are easy to understand with no communication barriers which is very important which is not the norm.
What is your favorite aspect of this product?
The wide variety of services is very helpful. I have confidence that serious issues like payroll taxes, COBRA, etc are being handled correctly. I also have confidence that my state's changing rules, laws, etc are up to date and being incorporated in real time. This is a huge relief to me as a business owner.
What do you dislike most about this product?
I wish all components of the platform worked together without multiple logins for each thing. For example, why aren't my COBRA services incorporated into my regular login? I'm new to the HR People Services (just signed u a few weeks ago) so I have not had time to work with it yet. Hopefully there isn't a different login for that as well. It gets a bit confusing. I think all add on services should be able to be accessed through the primary login dashboard.
What recommendations would you give to someone considering this product?
The platform is fantastic and well worth the investment of time and money. However, implementation is time consuming. Be prepared to spend time accurately setting up your company, asking questions and getting trained. The more time you put into the implementation process, the easier it will be to move forward. The time is well worth it!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
David F.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Oct 2023
Excellent HCM and Payroll partner.
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
Initially we were sold on the competitive pricing, but the features and ease of use are what made us stay with them over the years.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
I used to have a dedicated rep, who knew us a client. Now we have a team, that doesn't know us as well.
What recommendations would you give to someone considering this product?
Ask a lot of questions to make sure they do everything you need. As a small org, we didn't need that much. You might need more, which would inflate the pricing.
Pros
- Enables Productivity
- Saves Time
- Respectful
- Security Protects
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Patrick C.
- Role: Finance
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great product with intuitive ease of use.
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
Very receptive customer care team.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Inability to change upload template layouts on my own.
What recommendations would you give to someone considering this product?
Ask to review a payroll cycle or onboarding with a current iSolved client.
Pros
- Caring
- Respectful
- Client Friendly Policies
- Reliable
Cons
- Less Efficient Service
- Less Performance Enhancing
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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