isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.5 /10
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In Partnership With SelectHub

Software Claimed

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Workforce Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

75 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
71%
Conflict Resolution:
87%
Strategy & Innovation:
79%
Service Experience:
80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

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5% Negative
12% Neutral
83% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 78

Facial Recognition Time Clock

100

Time Capture

82

Shift Management

81

Notifications

80

Absence Management

79

Attendance Management and Policies

79

Time Capture Physical

78

Workforce Dashboards and Reporting

78

Staffing

78

Rate Policies

77

Labor Costing and Splitting

76

Vendor Capability Ratings

Average 76

Breadth of Features

81

Business Value Created

80

Ease of Implementation

78

Vendor Support

78

Quality of Features

77

Availability and Quality of Training

77

Ease of IT Administration

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Reviews

Patrick C.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product with intuitive ease of use.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Very receptive customer care team.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Inability to change upload template layouts on my own.

What recommendations would you give to someone considering this product?

Ask to review a payroll cycle or onboarding with a current iSolved client.

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Reliable

Cons

  • Less Efficient Service
  • Less Performance Enhancing
  • Charges for Enhancements

Amanda P.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

My Favorite Payroll Platform!

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

Unified Platform: iSolved People Cloud typically offers a unified platform that combines various HR and payroll functions, including payroll processing, time and attendance tracking, benefits administration, and HR management. This consolidation of services can simplify HR operations. Scalability: Such platforms are often scalable, making them suitable for businesses of various sizes, from small businesses to larger enterprises. This flexibility allows businesses to grow without outgrowing their HR solution.

What is your favorite aspect of this product?

User-Friendly Interface: A user-friendly interface and intuitive design can make it easier for HR professionals, managers, and employees to navigate and use the system effectively.

What do you dislike most about this product?

There are several features that ADP WF has that I would love to see isolved implement such as a Retro Pay feature.

What recommendations would you give to someone considering this product?

I would recommend isolved, over and over again! There is a bit of learning required (as with any payroll platform) but isolved is worth it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jaylene O.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Promising Features with Outstanding Performance.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

Comprehensive HR and Payroll Solutions that can be scaled to the size of a small business or a large employer.

What is your favorite aspect of this product?

The quality of customer support and features. As my business operations grows and shrinks throughout the year, Isolved's pricing and services evolve. This has been a great option for me as I only pay for what I'm using. If my employee base shrinks or grows, so does my cost as I pay per member (employee) enrolled.

What do you dislike most about this product?

Some of the products are not useful for my operations, While the customizability is available for a complete line of products, some of the services provided and available are not something we need.

What recommendations would you give to someone considering this product?

I have had a fantastic experience with Isolved. Their platform and features are always at the forefront of technology. As a small business HR professional, I am often faced with limitations accessing certain features and services that are typically reserved for larger companies. However, Isolved has been a game-changer for me. With multiple payrolls and subsidiary companies to manage, their product has been the only service that has allowed me to offer a comparable and competitive service to my employees. The flexibility and innovation of their product have made it an invaluable asset to my business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Inspires Innovation

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