isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
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In Partnership With SelectHub

Software Claimed

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Workforce Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
11% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Reliable

Feature Ratings

Average 78

Time Capture Virtual

82

Shift Management

81

Attendance Management and Policies

79

Absence Management

79

Time Capture Physical

78

Staffing

78

Workforce Dashboards and Reporting

77

Labor Costing and Splitting

76

Rate Policies

76

Workforce Scheduling

76

Workforce Planning and Forecasting

72

Vendor Capability Ratings

Average 77

Breadth of Features

80

Business Value Created

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

77

Availability and Quality of Training

77

Usability and Intuitiveness

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Reviews

Carolyn F W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

isolved Helps us track payroll easily

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

We are able to streamline the onboarding process, save important documents, and expedite the hiring process with the help of Isolved. In addition to being a terrific tool for payrolls, Isolved's reporting is easy to understand at the end of each month, quarter, and year.

What is your favorite aspect of this product?

I really like that I can reach someone at any time if I have any queries about the payroll for my employees, such as about taxes, withholdings, or benefit coverage. There are no hold periods when contacting customer service, and all employees receive comprehensive software training. Working with and understanding the staff is a breeze.

What do you dislike most about this product?

I would have preferred it if iSolved came with a PDF or user manual that walked me through the process of doing basic things. I can't always spare the twenty minutes to watch a training video and cross my fingers that it's the correct one. However, I discovered that customer service is available 24/7 and the staff is more than happy to assist you with any difficulty you may have.

What recommendations would you give to someone considering this product?

Thanks to iSolved, I can easily manage my company's payroll and personnel from any location at any time. Thanks to iSolved, I am able to stay organized and make changes to my compensation and benefits with ease.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Kulvinder K.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Isolved is easy to use and simplifies the

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

Best customer service . Simplicity of use.

What is your favorite aspect of this product?

Easy to navigate ab=ns self-service portal allows employees to enter and modify their own information.

What do you dislike most about this product?

No easy way to edit punch times.

What recommendations would you give to someone considering this product?

iSolved offers better Customer service , user friendly and always working on upgrading their features.

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

Tammy P.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Good, would like to modify screen views.

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

N/A. I have nothing to compare.

What is your favorite aspect of this product?

Security is very important.

What do you dislike most about this product?

Not being able to adjust screen views.

What recommendations would you give to someone considering this product?

Do a slow implementation.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Caring

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