isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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In Partnership With SelectHub

Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

88

Taxation Deduction

84

Tax Form Preparation

84

Benefits Calculation

82

Time and Attendance

81

Compensation Management

80

Self Service Portal

80

HR Systems Interface

80

Retirement Plan Tracking

80

Vacation and Leave Tracking

78

Accounting Systems Interface

78

Vendor Capability Ratings

Average 76

Vendor Support

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of IT Administration

78

Business Value Created

78

Ease of Implementation

78

Quality of Features

76

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

Ease of Customization

73

isolved People Cloud Reviews

Samantha G.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Ease of use and great customer service!

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

The customer service. Every time I call in they are friendly, caring, and eager to help me.

What is your favorite aspect of this product?

I like the ease of employee time punches. They punch in on the time clock and it flows right into the online site. I also like that it shows me on a report any missing punches from employees.

What do you dislike most about this product?

Some things can be hard to find, however, after speaking with customer service they showed me to use the search bar. When you search something (direct deposit) it will show you the steps to take to find where it is.

What recommendations would you give to someone considering this product?

Be patient, learn the system, and rely on customer service to help.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Shaun T.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Good Product Support has waned since vendor buyout

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

This product is more all inclusive than what we previously used.

What is your favorite aspect of this product?

I enjoy the integration between iSolved Hire and iSolved.

What do you dislike most about this product?

I would like to see more customization around the fields for employee documents and employee notes.

What recommendations would you give to someone considering this product?

I would get a demo and ask for a reference.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Efficient Service

Sagar L.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Customer service needs significant improvement

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

the functionality

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

customer service

What recommendations would you give to someone considering this product?

more training of staff

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Vendor's Interest First
  • Under Delivered

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