iSolved

isolved People Cloud

8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

4 Top Rated Capabilities

1 Top Rated Features

2022

isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative

14% Neutral

83% Positive

Pros

Respectful
Trustworthy
Fair
Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Self Service Portal

Compensation Management

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 77

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Human Capital Management - Midmarket

Score 8.4

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Workforce Management - Midmarket

Score 8.4

View isolved People Cloud in this category (opens in a new tab)

Benefits Administration

Score 8.3

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Talent Management

Score 8.2

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isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud Reviews

Brenda H.

Role: Operations
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Good product. Training and "help" could be better.

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

Benefits integration and COBRA administration options.

What is your favorite aspect of this product?

Employee managed features.

What do you dislike most about this product?

General Ledger exports are not always accurate. Inability to set up and manage special payroll runs. That used to be a feature but isn't any longer.

What recommendations would you give to someone considering this product?

Remember to consider the employee time cost of many of the functions that are handled through the software when considering price.

Pros

Respectful
Trustworthy
Efficient Service
Fair

Cons

Charges for Enhancements
Commodity Features
Under Delivered

Kristen S.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Easy to use, could use better customer service

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

isolved has alot of great features that other payroll systems do have or don't offer. There is a reason why they are a leader in the industry. The only areas I would say they are really lacking in is their customer service. It could be better. Otherwise I think they have a great, easy to use system.

What is your favorite aspect of this product?

The application tracker. Its nice to have a one stop shop to post positions to multiple sites at once and not have to log in individually into all of these accounts to post a position.

What do you dislike most about this product?

So far we have not had a positive experience with the 401k integration. We were told it would take 6 weeks and we paid 2600 for it and its now been almost 5 months and the integration is still not complete. This has been a frustrating experience

What recommendations would you give to someone considering this product?

This is a great payroll system and there are alot of features that comes with your license. Make sure to explore everything, as many features will make your life alot easier.

Pros

Reliable
Trustworthy
Caring
Respectful

Cons

Vendor Friendly Policies
Vendor's Interest First
Less Generous

Josh t.

Role: Finance
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Has lots of features.

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Payroll works

What do you dislike most about this product?

Hard to find information

What recommendations would you give to someone considering this product?

Make sure you need all that is offered

Pros

Acts with Integrity
Helps Innovate
Continually Improving Product
Reliable

Cons

Wastes Time

isolved People Cloud

What is isolved People Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

isolved People Cloud Ratings

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love isolved People Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Midmarket

Workforce Management - Midmarket

Benefits Administration

Talent Management

isolved People Cloud Screenshots

isolved People Cloud

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud

isolved Culture

isolved People Cloud Reviews

Brenda H.

Good product. Training and "help" could be better.

Likeliness to Recommend

Pros

Cons

Kristen S.

Easy to use, could use better customer service

Likeliness to Recommend

Pros

Cons

Josh t.

Has lots of features.

Likeliness to Recommend

Pros

Cons

Most Popular isolved People Cloud Comparisons

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Workday Human Capital Management

ADP Workforce Now

UKG Pro

Paycom

Intuit QuickBooks

Feature Ratings

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Self Service Portal

Compensation Management

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization