iSolved

isolved People Cloud

8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

4 Top Rated Capabilities

1 Top Rated Features

2022

isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative

14% Neutral

83% Positive

Pros

Respectful
Trustworthy
Fair
Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Self Service Portal

Compensation Management

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 77

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Human Capital Management - Midmarket

Score 8.4

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Workforce Management - Midmarket

Score 8.4

View isolved People Cloud in this category (opens in a new tab)

Benefits Administration

Score 8.3

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Talent Management

Score 8.2

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isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud Reviews

Nichole A.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Direct deposit is amazing!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Most other payroll processors require a few weeks for direct deposit to become active. With isolved it is within the same payroll period.

What is your favorite aspect of this product?

Fast direct deposit and great customer support.

What do you dislike most about this product?

Some of the HR features are a bit difficult to set up.

What recommendations would you give to someone considering this product?

Let customer support help you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Samantha C.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Overall satisfied

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

It's very user-friendly for end users, meaning less training involved

What is your favorite aspect of this product?

The fact that my ATS and HCM is integrated into one system. This makes onboarding very easy.

What do you dislike most about this product?

Editing timecards should be easier than it currently is. There are a lot of clicks involved if a manager/supervisor needs to edit. I also wish I had more insight into the status of tickets. Sometimes my client services representative is on it with immediate responses, other times I will go weeks with no response and will have to follow up on a ticket myself - especially if the Time and Attendance has to get involved. Time and Attendance are exceptionally terrible at working/completing new tickets.

What recommendations would you give to someone considering this product?

I would highly recommend iSolved if you have a team of IT people who know how to work there way around a HCM themselves. If you are a small company and need more immediate support, there might be better alternatives for certain situations. Overall, iSolved has helped me to become more efficient as a one-person HR department for a staff of over 50 people.

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Cons

Charges for Enhancements
Slower Product Innovation
Less Efficient Service

Jesse G.

Role: Human Resources
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Isolved makes my job so much easier! Good service!

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Isolved People Cloud has a great service and wonderful Customer Service!

What is your favorite aspect of this product?

The Payroll system is wonderful, we've been using it for 5 years and have never had a major problem.

What do you dislike most about this product?

The HRIS aspect can be a little clunky, looking forward to continuous improvements!

What recommendations would you give to someone considering this product?

Great value, nice clean website, excellent customer service.

Pros

Reliable
Trustworthy
Respectful
Fair

isolved People Cloud

What is isolved People Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

isolved People Cloud Ratings

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love isolved People Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Midmarket

Workforce Management - Midmarket

Benefits Administration

Talent Management

isolved People Cloud Screenshots

isolved People Cloud

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud

isolved Culture

isolved People Cloud Reviews

Nichole A.

Direct deposit is amazing!

Likeliness to Recommend

Pros

Samantha C.

Overall satisfied

Likeliness to Recommend

Pros

Cons

Jesse G.

Isolved makes my job so much easier! Good service!

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Self Service Portal

Compensation Management

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization