iSolved

isolved People Cloud

Composite Score

8.4 /10

CX Score

8.4 /10

214 Reviews Write a Review

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In Partnership With SelectHub

Software Claimed

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

4 Top Rated Capabilities

1 Top Rated Features

2022

isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative

13% Neutral

83% Positive

Pros

Respectful
Fair
Trustworthy
Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Compensation Management

Self Service Portal

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 76

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Human Capital Management - Midmarket

Score 8.4

View isolved People Cloud in this category (opens in a new tab)

Workforce Management - Midmarket

Score 8.4

View isolved People Cloud in this category (opens in a new tab)

Benefits Administration

Score 8.3

View isolved People Cloud in this category (opens in a new tab)

Talent Management

Score 8.2

View isolved People Cloud in this category (opens in a new tab)

isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud Reviews

Tina P.

Role: C-Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Great Customer Service

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

I am not sure anymore, when we first starting researching, their rewards option differentiated them from others. I don't know if it differentiates them but their customer services is outstanding.

What is your favorite aspect of this product?

Payroll and benefits, fast, easy and efficient. I have great confidence in the payroll service.

What do you dislike most about this product?

I do not like how you have to log into other sites for certain features such as employee reviews and/or rewards.

What recommendations would you give to someone considering this product?

It doesn't matter how good a product is or is supposed to be if their customer service falls flat. In the two years we have used iSolved, most of my calls to CS is about how to do something (quickly without watching a video or searching for the solution). Just a few calls have been due to software glitches or having to reverse something I have done erroneously. But either way, my call is answered very quickly by a real human and they either have the answer or escalate it to someone who does.

Pros

Continually Improving Product
Reliable
Helps Innovate
Enables Productivity

Tamme B.

Role: Human Resources
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Fantastic Product!!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

I-solved has a lot to offer with each module. Always someone available to walk you through the process and answer any questions you might have.

What is your favorite aspect of this product?

Support and Help to understand how it all works!

What do you dislike most about this product?

I like everything that I-solved has to offer, the only thing I think I would change is to actually have someone on site 5 days a week:)

What recommendations would you give to someone considering this product?

I-solved is easy to use and understand.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Melissa C.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Great product, easy to use & great cust support

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Ease of use and customization

What is your favorite aspect of this product?

Ease of use and Customer Support

What do you dislike most about this product?

Would like to be able to view employee history easier

What recommendations would you give to someone considering this product?

Request a demo

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

isolved People Cloud

Software Claimed

What is isolved People Cloud?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

isolved People Cloud Ratings

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love isolved People Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Midmarket

Workforce Management - Midmarket

Benefits Administration

Talent Management

isolved People Cloud Screenshots

isolved People Cloud

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud

isolved Culture

isolved People Cloud Reviews

Tina P.

Great Customer Service

Likeliness to Recommend

Pros

Tamme B.

Fantastic Product!!

Likeliness to Recommend

Pros

Melissa C.

Great product, easy to use & great cust support

Likeliness to Recommend

Pros

Most Popular isolved People Cloud Comparisons

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UKG Pro

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Feature Ratings

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Compensation Management

Self Service Portal

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization