isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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In Partnership With SelectHub

Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

88

Taxation Deduction

84

Tax Form Preparation

84

Benefits Calculation

82

Time and Attendance

81

Compensation Management

80

Self Service Portal

80

HR Systems Interface

80

Retirement Plan Tracking

80

Vacation and Leave Tracking

78

Accounting Systems Interface

78

Vendor Capability Ratings

Average 76

Vendor Support

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of IT Administration

78

Business Value Created

78

Ease of Implementation

78

Quality of Features

76

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

Ease of Customization

73

isolved People Cloud Reviews

April W.

  • Role: Finance
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Awesome product. Makes life/job easier

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

ISolved has great customer service and back up their products.

What is your favorite aspect of this product?

Organization of employee information.

What do you dislike most about this product?

The only thing that would be on the dislike list is pricing of course as with everything these days.

What recommendations would you give to someone considering this product?

Go to an ISolved Road Show or see a demonstration of the fantastic products they offer.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Colleen D.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Very happy with this software

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The strategic customer success managers are an invaluable business partner- making sure we maximize our value from the product and assist with planning next steps as the organization grows.

What is your favorite aspect of this product?

I like the modular nature- you can add new platforms and your needs grow and your digital HR matures.

What do you dislike most about this product?

Some of the modules require separate logins and are not native to the main software.

What recommendations would you give to someone considering this product?

Ask to speak to other users in your industry- iSolved is happy to connect you with other customers before you make your decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emily A.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

User Friendly Product

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

iSolved People Cloud is a user friendly product that continues to upgrade and innovate.

What is your favorite aspect of this product?

I enjoy the ability to customize most features to best fit the goals and needs of our specific organization.

What do you dislike most about this product?

It's not specific to the product, but more towards iSolved as a whole-there are SO many people that are involved with our account that I have trouble keeping individuals straight. I feel that I'm contacted very frequently by people and sometimes struggle with who is doing what. They assigned us a specific account manager recently, Karen, which has been helpful! I'm also not sure if they're growing and promote from within, or if turnover is high, but it seems like our contacts there change very frequently.

What recommendations would you give to someone considering this product?

It's a great product and the team is very helpful and nice. Just be aware that there are a lot of people you'll be dealing with!

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Friendly Negotiation
  • Vendor's Interest First
  • Less Generous

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