What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative
14% Neutral
83% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

88

Taxation Deduction

84

Tax Form Preparation

84

Benefits Calculation

82

Time and Attendance

81

Self Service Portal

81

Compensation Management

81

HR Systems Interface

80

Retirement Plan Tracking

79

Vacation and Leave Tracking

78

Accounting Systems Interface

78

Vendor Capability Ratings

Average 77

Vendor Support

79

Breadth of Features

79

Availability and Quality of Training

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Ease of Data Integration

76

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

75

Ease of Customization

73

isolved People Cloud Reviews

Colleen D.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Very happy with this software

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The strategic customer success managers are an invaluable business partner- making sure we maximize our value from the product and assist with planning next steps as the organization grows.

What is your favorite aspect of this product?

I like the modular nature- you can add new platforms and your needs grow and your digital HR matures.

What do you dislike most about this product?

Some of the modules require separate logins and are not native to the main software.

What recommendations would you give to someone considering this product?

Ask to speak to other users in your industry- iSolved is happy to connect you with other customers before you make your decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emily A.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

User Friendly Product

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

iSolved People Cloud is a user friendly product that continues to upgrade and innovate.

What is your favorite aspect of this product?

I enjoy the ability to customize most features to best fit the goals and needs of our specific organization.

What do you dislike most about this product?

It's not specific to the product, but more towards iSolved as a whole-there are SO many people that are involved with our account that I have trouble keeping individuals straight. I feel that I'm contacted very frequently by people and sometimes struggle with who is doing what. They assigned us a specific account manager recently, Karen, which has been helpful! I'm also not sure if they're growing and promote from within, or if turnover is high, but it seems like our contacts there change very frequently.

What recommendations would you give to someone considering this product?

It's a great product and the team is very helpful and nice. Just be aware that there are a lot of people you'll be dealing with!

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Friendly Negotiation
  • Vendor's Interest First
  • Less Generous

Jaylene O.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Promising Features with Outstanding Performance.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

Comprehensive HR and Payroll Solutions that can be scaled to the size of a small business or a large employer.

What is your favorite aspect of this product?

The quality of customer support and features. As my business operations grows and shrinks throughout the year, Isolved's pricing and services evolve. This has been a great option for me as I only pay for what I'm using. If my employee base shrinks or grows, so does my cost as I pay per member (employee) enrolled.

What do you dislike most about this product?

Some of the products are not useful for my operations, While the customizability is available for a complete line of products, some of the services provided and available are not something we need.

What recommendations would you give to someone considering this product?

I have had a fantastic experience with Isolved. Their platform and features are always at the forefront of technology. As a small business HR professional, I am often faced with limitations accessing certain features and services that are typically reserved for larger companies. However, Isolved has been a game-changer for me. With multiple payrolls and subsidiary companies to manage, their product has been the only service that has allowed me to offer a comparable and competitive service to my employees. The flexibility and innovation of their product have made it an invaluable asset to my business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Inspires Innovation

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