isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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In Partnership With SelectHub

Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

88

Taxation Deduction

84

Tax Form Preparation

84

Benefits Calculation

82

Time and Attendance

81

Compensation Management

80

Self Service Portal

80

HR Systems Interface

80

Retirement Plan Tracking

80

Vacation and Leave Tracking

78

Accounting Systems Interface

78

Vendor Capability Ratings

Average 76

Vendor Support

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of IT Administration

78

Business Value Created

78

Ease of Implementation

78

Quality of Features

76

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

Ease of Customization

73

isolved People Cloud Reviews

Jennifer C.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Many services with knowledgeable,efficient support

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The support structure and staff are the best. Every time I call, there is little or no wait time until a knowledgeable person answers. 95% of the time the person is able to resolve my issue on the first call. Support staff are easy to understand with no communication barriers which is very important which is not the norm.

What is your favorite aspect of this product?

The wide variety of services is very helpful. I have confidence that serious issues like payroll taxes, COBRA, etc are being handled correctly. I also have confidence that my state's changing rules, laws, etc are up to date and being incorporated in real time. This is a huge relief to me as a business owner.

What do you dislike most about this product?

I wish all components of the platform worked together without multiple logins for each thing. For example, why aren't my COBRA services incorporated into my regular login? I'm new to the HR People Services (just signed u a few weeks ago) so I have not had time to work with it yet. Hopefully there isn't a different login for that as well. It gets a bit confusing. I think all add on services should be able to be accessed through the primary login dashboard.

What recommendations would you give to someone considering this product?

The platform is fantastic and well worth the investment of time and money. However, implementation is time consuming. Be prepared to spend time accurately setting up your company, asking questions and getting trained. The more time you put into the implementation process, the easier it will be to move forward. The time is well worth it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kim B.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Quick & easy once you learn how to use

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

Basically doing everything yourself, entering in the hours is one thing but you have to go in and choose the reports you want instead of just a general report being automatically processed.

What is your favorite aspect of this product?

Entering in the time sheet for payroll

What do you dislike most about this product?

Getting reports, sometimes it is confusing when you are not sure where to go for certain reports

What recommendations would you give to someone considering this product?

It is not a hard program once you learn the ins and outs of the areas you need to use. We do not use all the features because there is no need being a company with under 15 employees.

Pros

  • Continually Improving Product
  • Trustworthy
  • Security Protects
  • Helps Innovate

Aaron C.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Product

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

The layout in Isolved makes navigating to your necessary screens super simple.

What is your favorite aspect of this product?

The new hire and the new hire combined screens.

What do you dislike most about this product?

The report archive

What recommendations would you give to someone considering this product?

Voice your concerns and they will be not acknowledged but also addressed accordingly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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