isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
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In Partnership With SelectHub

Software Claimed
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Reviews

Jennifer C.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Many services with knowledgeable,efficient support

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The support structure and staff are the best. Every time I call, there is little or no wait time until a knowledgeable person answers. 95% of the time the person is able to resolve my issue on the first call. Support staff are easy to understand with no communication barriers which is very important which is not the norm.

What is your favorite aspect of this product?

The wide variety of services is very helpful. I have confidence that serious issues like payroll taxes, COBRA, etc are being handled correctly. I also have confidence that my state's changing rules, laws, etc are up to date and being incorporated in real time. This is a huge relief to me as a business owner.

What do you dislike most about this product?

I wish all components of the platform worked together without multiple logins for each thing. For example, why aren't my COBRA services incorporated into my regular login? I'm new to the HR People Services (just signed u a few weeks ago) so I have not had time to work with it yet. Hopefully there isn't a different login for that as well. It gets a bit confusing. I think all add on services should be able to be accessed through the primary login dashboard.

What recommendations would you give to someone considering this product?

The platform is fantastic and well worth the investment of time and money. However, implementation is time consuming. Be prepared to spend time accurately setting up your company, asking questions and getting trained. The more time you put into the implementation process, the easier it will be to move forward. The time is well worth it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Colleen D.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Very happy with this software

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The strategic customer success managers are an invaluable business partner- making sure we maximize our value from the product and assist with planning next steps as the organization grows.

What is your favorite aspect of this product?

I like the modular nature- you can add new platforms and your needs grow and your digital HR matures.

What do you dislike most about this product?

Some of the modules require separate logins and are not native to the main software.

What recommendations would you give to someone considering this product?

Ask to speak to other users in your industry- iSolved is happy to connect you with other customers before you make your decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

April W.

  • Role: Finance
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Awesome product. Makes life/job easier

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

ISolved has great customer service and back up their products.

What is your favorite aspect of this product?

Organization of employee information.

What do you dislike most about this product?

The only thing that would be on the dislike list is pricing of course as with everything these days.

What recommendations would you give to someone considering this product?

Go to an ISolved Road Show or see a demonstration of the fantastic products they offer.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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