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What is isolved People Cloud?
isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 81%
- Negotiation and Contract:
- 68%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 77%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love isolved People Cloud?
Pros
- Respectful
- Acts with Integrity
- Caring
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Integration
Self Service Portal
User and Enrollment Management
Contributions and Payment Tracking
Archiving and Reporting
Regulatory Compliance
Benefits Administration
Provider Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Also Featured in...
Payroll
Score 8.4
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Human Capital Management - Midmarket
Score 8.4
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Workforce Management - Midmarket
Score 8.2
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Talent Management
Score 8.2
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isolved People Cloud

isolved People Cloud
isolved Culture
isolved People Cloud Reviews
Sara B.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Great product and user friendly.
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
their customer service team is attentive and they try to roll out new features based on feedback,
What is your favorite aspect of this product?
The payroll functionality and file feeds to benefit providers.
What do you dislike most about this product?
The PTO balance screen.
What recommendations would you give to someone considering this product?
It is one of the better software out there, but ensure they can accommodate those special needs every company has.
Pros
- Client Friendly Policies
- Client's Interest First
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
JASYNTE H.
- Role: Human Resources
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Oct 2023
Disappoints for PEO use case
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
They provide a lot of functionality and customizability.
What is your favorite aspect of this product?
The customization that is offered
What do you dislike most about this product?
The lack of system-level settings. The system does not reduce administrative work nearly as much as I'd hoped
What recommendations would you give to someone considering this product?
Do a deep dive into all the functionality being sold. Request numerous demos and a sandbox environment to test out said functionality to see how it works.
Pros
- Security Protects
- Efficient Service
- Caring
- Respectful
Cons
- Less Productive
- Less Reliable
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Jennifer C.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
Many services with knowledgeable,efficient support
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
The support structure and staff are the best. Every time I call, there is little or no wait time until a knowledgeable person answers. 95% of the time the person is able to resolve my issue on the first call. Support staff are easy to understand with no communication barriers which is very important which is not the norm.
What is your favorite aspect of this product?
The wide variety of services is very helpful. I have confidence that serious issues like payroll taxes, COBRA, etc are being handled correctly. I also have confidence that my state's changing rules, laws, etc are up to date and being incorporated in real time. This is a huge relief to me as a business owner.
What do you dislike most about this product?
I wish all components of the platform worked together without multiple logins for each thing. For example, why aren't my COBRA services incorporated into my regular login? I'm new to the HR People Services (just signed u a few weeks ago) so I have not had time to work with it yet. Hopefully there isn't a different login for that as well. It gets a bit confusing. I think all add on services should be able to be accessed through the primary login dashboard.
What recommendations would you give to someone considering this product?
The platform is fantastic and well worth the investment of time and money. However, implementation is time consuming. Be prepared to spend time accurately setting up your company, asking questions and getting trained. The more time you put into the implementation process, the easier it will be to move forward. The time is well worth it!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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