isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
68%
Conflict Resolution:
87%
Strategy & Innovation:
77%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

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4% Negative
15% Neutral
81% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

82

Self Service Portal

81

User and Enrollment Management

81

Contributions and Payment Tracking

80

Archiving and Reporting

79

Regulatory Compliance

79

Benefits Administration

79

Provider Management

77

Vendor Capability Ratings

Average 77

Breadth of Features

80

Ease of IT Administration

79

Vendor Support

79

Availability and Quality of Training

79

Business Value Created

79

Ease of Implementation

78

Quality of Features

77

Usability and Intuitiveness

75

Ease of Customization

75

Product Strategy and Rate of Improvement

74

Ease of Data Integration

74

isolved People Cloud Reviews

Amy M.

  • Role: Finance
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Intuitive Software with employee friendly features

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Client driven capabilities make the product customizable for small or Large Employee counts.

What is your favorite aspect of this product?

Ease of set up and use.

What do you dislike most about this product?

Nothing to date.

What recommendations would you give to someone considering this product?

DO it. You will have no regrets. the support it industry leading.

Pros

  • Continually Improving Product
  • Trustworthy
  • Caring
  • Respectful

Aaron C.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Product

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

The layout in Isolved makes navigating to your necessary screens super simple.

What is your favorite aspect of this product?

The new hire and the new hire combined screens.

What do you dislike most about this product?

The report archive

What recommendations would you give to someone considering this product?

Voice your concerns and they will be not acknowledged but also addressed accordingly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lisa W.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and fantastic customer support.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Customer support and how they listen to what we want and need as end useres.

What is your favorite aspect of this product?

Ease of use and customer support.

What do you dislike most about this product?

Not having enough time to do more of the training they provide.

What recommendations would you give to someone considering this product?

Jump in and fully implement and use all of the features offered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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