isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

Tonya H.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Makes payroll simple and onboarding a breeze!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

All the features provided come with clear and informative trainings to ensure learning capabilities. Easy to maneuver around within the software.

What is your favorite aspect of this product?

Organized and easy to follow. Love the customer support team I work with.

What do you dislike most about this product?

the only change I have found hard to get use to is not having the ability to contact that one person/rep and getting immediate answers. Having that one on one experience with a support person.

What recommendations would you give to someone considering this product?

Try it out and explore the great features offered and see how it can make your HR, payroll, onboarding, offboarding, and even end of year crunch so much simpler.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kim S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use and great customer support.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

I really haven't used many other products to compare. iSolved is easy to use and customizable when needed.

What is your favorite aspect of this product?

It saved me time when implemented. I started with time management in order to streamline time off tracking, payroll, and compensation. Then moved into Benefits management. It has been a time saver.

What do you dislike most about this product?

There are somethings that the system does not do well, example note section for manager review only. I know there is note section and we use though viewed by both manager and employee. When we have coaching sessions or discussions we want to record a summary of what was discussed. There is not a decent way to do in system.

What recommendations would you give to someone considering this product?

There are so many features that you need to make sure what you need. It is easy to get lost in the platform. Pay for what you need then figure out if other modules are necessary and beneficial to your organization.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Lisa C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Good product, wish it features wouldn't change

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

I love the quality of customer service, our rep Sherrie is amazing.

What is your favorite aspect of this product?

I love the built in rules and policies, the ability of staff to have more ownership of their information

What do you dislike most about this product?

I haven't had the chance to learn more. I wish there was an easier way to construct reports. And for us to change a nd add policies and procedures.

What recommendations would you give to someone considering this product?

Give yourself a chance to learn, be specific during conversion and be prepared for change.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

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