isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

Kimber J.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product, Easy to use, cost too high

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

They are always enhancing the product and that benefits the users. They offer an overall great product with a good support team.

What is your favorite aspect of this product?

Online access and changes made in real time.

What do you dislike most about this product?

Overcharged for some features that we don't fully utilize

What recommendations would you give to someone considering this product?

Negotiate price and lock it in

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Cons

  • Vendor's Interest First
  • Under Delivered

Tammy W.

  • Role: Human Resources
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Fantastic product and amazing customer support

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

iSolved takes ownership of product and will work with customers to come up with a fix for any issues that may arise.

What is your favorite aspect of this product?

It makes my job so much easier and efficient

What do you dislike most about this product?

We are in a industry that doesn't always fit with some of the more mainstream ones and that causes some slight issues with product updates. However, the good always outweighs the bad with iSolved.

What recommendations would you give to someone considering this product?

I would tell them that iSolved will work to make everything work and be the perfect fit

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Tamie S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Complete system

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

It does everything

What is your favorite aspect of this product?

The connectiveness

What do you dislike most about this product?

The learning curve, they have great support and training to assist though

What recommendations would you give to someone considering this product?

Take time to learn and then you will be amazed at everything it can do

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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