isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

Sarah S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

User Friendly, addresses our company needs, value

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

User Friendly, always updating and improving

What is your favorite aspect of this product?

user Friendly

What do you dislike most about this product?

sometimes changes require training

What recommendations would you give to someone considering this product?

Value created

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Cons

  • Less Effective Service

Brenda H.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Good product. Training and "help" could be better.

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

Benefits integration and COBRA administration options.

What is your favorite aspect of this product?

Employee managed features.

What do you dislike most about this product?

General Ledger exports are not always accurate. Inability to set up and manage special payroll runs. That used to be a feature but isn't any longer.

What recommendations would you give to someone considering this product?

Remember to consider the employee time cost of many of the functions that are handled through the software when considering price.

Pros

  • Respectful
  • Trustworthy
  • Efficient Service
  • Fair

Cons

  • Charges for Enhancements
  • Commodity Features
  • Under Delivered

Jesse G.

  • Role: Human Resources
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Isolved makes my job so much easier! Good service!

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Isolved People Cloud has a great service and wonderful Customer Service!

What is your favorite aspect of this product?

The Payroll system is wonderful, we've been using it for 5 years and have never had a major problem.

What do you dislike most about this product?

The HRIS aspect can be a little clunky, looking forward to continuous improvements!

What recommendations would you give to someone considering this product?

Great value, nice clean website, excellent customer service.

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

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