isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
67%
Conflict Resolution:
87%
Strategy & Innovation:
77%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

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4% Negative
15% Neutral
81% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

82

Self Service Portal

81

User and Enrollment Management

80

Contributions and Payment Tracking

80

Archiving and Reporting

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 77

Availability and Quality of Training

80

Breadth of Features

79

Vendor Support

79

Ease of IT Administration

79

Business Value Created

78

Ease of Implementation

78

Quality of Features

77

Usability and Intuitiveness

75

Ease of Customization

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

74

isolved People Cloud Reviews

Lisa C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy and Intuitive

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Being a small business, the level of customer services we receive is very important. With Isolved I feel like we matter. Always fast reliable customer service.

What is your favorite aspect of this product?

I love the people Cloud, it gives our employees access to all of their information

What do you dislike most about this product?

I have a hard time building my own custom reports

What recommendations would you give to someone considering this product?

No payroll is to complex.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Easy to use, but customer service lacks

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Effective Service
  • Role: Finance
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Great customer service and implementation!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular isolved People Cloud Comparisons