isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

Carolyn S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

The customer service provided by ISolved is strong

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The fact that ISolved is constantly updating their product and finding ways to improve

What is your favorite aspect of this product?

ease of payroll processing

What do you dislike most about this product?

I do not like the reporting feature

What recommendations would you give to someone considering this product?

It is surprising how well the product meets all the necessary requirements. Prior to this position, I had never heard of ISolved.

Pros

  • Continually Improving Product
  • Saves Time
  • Respectful
  • Fair

Cons

  • Charges for Enhancements
  • Under Delivered

Julie M.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Product is user-friendly with a great support team

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Without a doubt, the customer service. If you assigned rep is not available when you call in, you have access to other team members for assistance.

What do you dislike most about this product?

Certain features cannot be tailored for our use. Such as the "notes" section.

What recommendations would you give to someone considering this product?

This product has been cost saving to our organization as iSolved keeps processes up to date with regulatory changes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kat H.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use product with great customer service

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

It's extremely customizable

What is your favorite aspect of this product?

Customization

What do you dislike most about this product?

Tax department

What recommendations would you give to someone considering this product?

Overall it's a great, easy to use product with great customer service!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

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