isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

JASYNTE H.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Disappoints for PEO use case

Likeliness to Recommend

1 /10

What differentiates isolved People Cloud from other similar products?

They provide a lot of functionality and customizability.

What is your favorite aspect of this product?

The customization that is offered

What do you dislike most about this product?

The lack of system-level settings. The system does not reduce administrative work nearly as much as I'd hoped

What recommendations would you give to someone considering this product?

Do a deep dive into all the functionality being sold. Request numerous demos and a sandbox environment to test out said functionality to see how it works.

Pros

  • Security Protects
  • Efficient Service
  • Caring
  • Respectful

Cons

  • Less Productive
  • Less Reliable
  • Less Performance Enhancing

Katie S.

  • Role: Operations
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Highly Recommend!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

user friendly

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

not applicable

What recommendations would you give to someone considering this product?

Try it out!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Kerri S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use. Grat support from start to finish.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

They cater the product to your specific needs, no matter how detailed they are. Customer support is easy to contact and they are fast to respond with either updates or your solution.

What is your favorite aspect of this product?

Employee management - we recently began using online onboarding and it's been a great success. Time and Attendance is a daily use and it's very user friendly.

What do you dislike most about this product?

Integration to our accounting software is not available. Manual entry for our financials is needed.

What recommendations would you give to someone considering this product?

Definitely go through the demos of the product. Seeing the product and how it worked was a great help in our search for a payroll/hr management solution.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Fair

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