isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

Jaylene O.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Promising Features with Outstanding Performance.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

Comprehensive HR and Payroll Solutions that can be scaled to the size of a small business or a large employer.

What is your favorite aspect of this product?

The quality of customer support and features. As my business operations grows and shrinks throughout the year, Isolved's pricing and services evolve. This has been a great option for me as I only pay for what I'm using. If my employee base shrinks or grows, so does my cost as I pay per member (employee) enrolled.

What do you dislike most about this product?

Some of the products are not useful for my operations, While the customizability is available for a complete line of products, some of the services provided and available are not something we need.

What recommendations would you give to someone considering this product?

I have had a fantastic experience with Isolved. Their platform and features are always at the forefront of technology. As a small business HR professional, I am often faced with limitations accessing certain features and services that are typically reserved for larger companies. However, Isolved has been a game-changer for me. With multiple payrolls and subsidiary companies to manage, their product has been the only service that has allowed me to offer a comparable and competitive service to my employees. The flexibility and innovation of their product have made it an invaluable asset to my business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Inspires Innovation

Jan M.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, but a bit pricey. Fantastic product

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

unsure as I am not familiar with other products for the exception of ADP

What is your favorite aspect of this product?

I love the mobile app that allows our employees to perform many functions regarding their payroll, benefits and training.

What do you dislike most about this product?

it is very expensive

What recommendations would you give to someone considering this product?

Call for reference.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Bill M.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to navigate. Customizable, integrates well.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Customizable features.

What is your favorite aspect of this product?

Reporting.

What do you dislike most about this product?

A lot of information to navigate.

What recommendations would you give to someone considering this product?

Customize as much as you can before implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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