isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

Lisa W.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and fantastic customer support.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Customer support and how they listen to what we want and need as end useres.

What is your favorite aspect of this product?

Ease of use and customer support.

What do you dislike most about this product?

Not having enough time to do more of the training they provide.

What recommendations would you give to someone considering this product?

Jump in and fully implement and use all of the features offered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara B.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product and user friendly.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

their customer service team is attentive and they try to roll out new features based on feedback,

What is your favorite aspect of this product?

The payroll functionality and file feeds to benefit providers.

What do you dislike most about this product?

The PTO balance screen.

What recommendations would you give to someone considering this product?

It is one of the better software out there, but ensure they can accommodate those special needs every company has.

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Transparent
  • Helps Innovate

Jerri B.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and great price.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Great customer service and affordability.

What is your favorite aspect of this product?

Payroll is easy and user friendly.

What do you dislike most about this product?

It has updates too often and things move. It is usually only a quick phone call to find out where it is now hiding.

What recommendations would you give to someone considering this product?

The ease of use and the custormer service make Isolve an easy decision for payroll services.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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