In Partnership With SelectHub
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What is isolved People Cloud?
isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
Company Details
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In Partnership With SelectHub
isolved People Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
96 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 83%
- Negotiation and Contract:
- 63%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 75%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love isolved People Cloud?
Pros
- Fair
- Respectful
- Acts with Integrity
- Trustworthy
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Talent Acquisition
Onboarding Offboarding
Learning and Development
Rewards Recognition
Performance Management
Employee Engagement
Compensation Management
Career Pathing
Wellness
Succession Planning
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Also Featured in...
Payroll
Score 8.4
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Human Capital Management - Midmarket
Score 8.4
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Benefits Administration
Score 8.3
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Workforce Management - Midmarket
Score 8.3
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isolved People Cloud
isolved People Cloud
isolved Culture
isolved People Cloud Reviews
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to us but integration options could widen.
Likeliness to Recommend
Pros
- Respectful
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kristen S.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2023
Easy to use, could use better customer service
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
isolved has alot of great features that other payroll systems do have or don't offer. There is a reason why they are a leader in the industry. The only areas I would say they are really lacking in is their customer service. It could be better. Otherwise I think they have a great, easy to use system.
What is your favorite aspect of this product?
The application tracker. Its nice to have a one stop shop to post positions to multiple sites at once and not have to log in individually into all of these accounts to post a position.
What do you dislike most about this product?
So far we have not had a positive experience with the 401k integration. We were told it would take 6 weeks and we paid 2600 for it and its now been almost 5 months and the integration is still not complete. This has been a frustrating experience
What recommendations would you give to someone considering this product?
This is a great payroll system and there are alot of features that comes with your license. Make sure to explore everything, as many features will make your life alot easier.
Pros
- Reliable
- Trustworthy
- Caring
- Respectful
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
Samantha C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2023
Overall satisfied
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
It's very user-friendly for end users, meaning less training involved
What is your favorite aspect of this product?
The fact that my ATS and HCM is integrated into one system. This makes onboarding very easy.
What do you dislike most about this product?
Editing timecards should be easier than it currently is. There are a lot of clicks involved if a manager/supervisor needs to edit. I also wish I had more insight into the status of tickets. Sometimes my client services representative is on it with immediate responses, other times I will go weeks with no response and will have to follow up on a ticket myself - especially if the Time and Attendance has to get involved. Time and Attendance are exceptionally terrible at working/completing new tickets.
What recommendations would you give to someone considering this product?
I would highly recommend iSolved if you have a team of IT people who know how to work there way around a HCM themselves. If you are a small company and need more immediate support, there might be better alternatives for certain situations. Overall, iSolved has helped me to become more efficient as a one-person HR department for a staff of over 50 people.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Efficient Service
Please tell us why you think this review should be flagged.
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