isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.2 /10
CX Score
8.3 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Talent Management category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
63%
Conflict Resolution:
88%
Strategy & Innovation:
75%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

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7% Negative
15% Neutral
78% Positive

Pros

  • Fair
  • Respectful
  • Acts with Integrity
  • Trustworthy

Cons

  • Under Delivered

Feature Ratings

Average 79

Collaboration

83

Talent Acquisition

80

Onboarding Offboarding

80

Learning and Development

79

Rewards Recognition

79

Performance Management

78

Employee Engagement

78

Compensation Management

74

Career Pathing

74

Wellness

72

Succession Planning

70

Vendor Capability Ratings

Average 75

Ease of IT Administration

80

Availability and Quality of Training

78

Usability and Intuitiveness

78

Vendor Support

77

Ease of Implementation

77

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Quality of Features

75

Business Value Created

74

Ease of Customization

73

Ease of Data Integration

72

isolved People Cloud Reviews

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Easy to use but better for smaller organizations

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Andru B.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Horrible HR product, worse customer service

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

What seemed to differentiate iSolved People Cloud was the substantial lack of practical HR functions. The software was very plain/basic, and only performed exactly what limited functions it came with. The data integration that typically comes with HR software such as this was not there and was definitely needed to ensure the user is more efficient.

What is your favorite aspect of this product?

I would say my only desired aspect of this product was the fact that it delivered on what it said it would.

What do you dislike most about this product?

What I disliked the most about iSolved People Cloud was the substantial lack of practical HR functions. The software was very plain/basic, and only performed exactly what limited functions it came with. The data integration that typically comes with HR software such as this was not there and was definitely needed to ensure the user is more efficient.

What recommendations would you give to someone considering this product?

I would recommend any potential consumer of this product check out alternative software like Paylocity or ADP for any HR/HCM needs.

Pros

  • Transparent
  • Fair
  • Client Friendly Policies
  • Altruistic

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

Carolyn S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

The customer service provided by ISolved is strong

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The fact that ISolved is constantly updating their product and finding ways to improve

What is your favorite aspect of this product?

ease of payroll processing

What do you dislike most about this product?

I do not like the reporting feature

What recommendations would you give to someone considering this product?

It is surprising how well the product meets all the necessary requirements. Prior to this position, I had never heard of ISolved.

Pros

  • Continually Improving Product
  • Saves Time
  • Respectful
  • Fair

Cons

  • Charges for Enhancements
  • Under Delivered

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