isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.2 /10
CX Score
8.3 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Talent Management category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

7% Negative
14% Neutral
79% Positive

Pros

  • Fair
  • Respectful
  • Acts with Integrity
  • Trustworthy

Cons

  • Under Delivered

Feature Ratings

Average 79

Collaboration

84

Talent Acquisition

80

Learning and Development

79

Onboarding Offboarding

79

Performance Management

78

Rewards Recognition

78

Employee Engagement

77

Wellness

76

Compensation Management

74

Career Pathing

74

Succession Planning

71

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

77

Ease of Implementation

77

Product Strategy and Rate of Improvement

77

Breadth of Features

76

Business Value Created

75

Quality of Features

75

Ease of Customization

73

Ease of Data Integration

72

isolved People Cloud Reviews

Melissa F.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fun & Functional without bleeding the bankroll

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

They have more features than other products on the market.

What is your favorite aspect of this product?

I love the usability of this product. It is quite user friendly and has resulted in an increased employee engagement with buy-in and participation from our staff.

What do you dislike most about this product?

Some features that are not used seem pretty basic and obvious that they should be developed already when they are not.

What recommendations would you give to someone considering this product?

Ask deep questions about EDI feeds, how each one works and is billed. We were duped into thinking that we needed fewer license feeds than we actually do resulting in delayed implementation of EDI feeds.

Pros

  • Unique Features
  • Acts with Integrity
  • Includes Product Enhancements
  • Trustworthy

Cons

  • Under Delivered
  • Less Transparent

Camila J.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent HR & Benefits Management Tool

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

I can simply access work-related data like my job role and term of employment. As a result, ISolved is much more than simply a payroll solution; it is a full HR solution for a business.

What is your favorite aspect of this product?

ISolved was my very first interaction with an organized payroll software. This is not just simple to login and logout of ISolved, although it is simple to access my personal details.

What do you dislike most about this product?

The one item I had trouble with it was it just not user-friendly was introducing a "missed-punch" feature. It just never functioned for me, also there was no mechanism to inform a management to assist remedy a missing punch via ISolved.

What recommendations would you give to someone considering this product?

ISolved is a great place to start when developing a payroll process. Just try to make sure to provide demonstrations ahead of time. It's convenient to get everything below one roof. Whenever we need assistance, the customer support staff is always available and eager to assist us!

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Helen D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

excellent reports and customer service.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

I like the convenience of having previous paycheck statements in my hands. My workers like being able to view their pay records and past paystubs - and this is a huge help to me since I'm completing employment confirmations! When I want assistance with a problem, I just write an email and somebody responds fast.

What is your favorite aspect of this product?

Despite having little expertise with payroll system, I was pleasantly surprised by how simple it would be to grasp iSolved. The instruction I got was excellent. The customer service has been excellent, which is usually far more valuable than flashy bells & whistles.

What do you dislike most about this product?

I possess one user that is constantly having trouble logging in. Instead that, there isn't anything problematic.

What recommendations would you give to someone considering this product?

I strongly recommend investing time in installation to ensure suitable back-end controls are developed so that things flow smoothly for your company's framework and policies.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Saves Time

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