isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.2 /10
CX Score
8.3 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Talent Management category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

7% Negative
14% Neutral
79% Positive

Pros

  • Fair
  • Respectful
  • Acts with Integrity
  • Trustworthy

Cons

  • Under Delivered

Feature Ratings

Average 79

Collaboration

84

Talent Acquisition

80

Learning and Development

79

Onboarding Offboarding

79

Performance Management

78

Rewards Recognition

78

Employee Engagement

77

Wellness

76

Compensation Management

74

Career Pathing

74

Succession Planning

71

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

77

Ease of Implementation

77

Product Strategy and Rate of Improvement

77

Breadth of Features

76

Business Value Created

75

Quality of Features

75

Ease of Customization

73

Ease of Data Integration

72

isolved People Cloud Reviews

Samantha C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Overall satisfied

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

It's very user-friendly for end users, meaning less training involved

What is your favorite aspect of this product?

The fact that my ATS and HCM is integrated into one system. This makes onboarding very easy.

What do you dislike most about this product?

Editing timecards should be easier than it currently is. There are a lot of clicks involved if a manager/supervisor needs to edit. I also wish I had more insight into the status of tickets. Sometimes my client services representative is on it with immediate responses, other times I will go weeks with no response and will have to follow up on a ticket myself - especially if the Time and Attendance has to get involved. Time and Attendance are exceptionally terrible at working/completing new tickets.

What recommendations would you give to someone considering this product?

I would highly recommend iSolved if you have a team of IT people who know how to work there way around a HCM themselves. If you are a small company and need more immediate support, there might be better alternatives for certain situations. Overall, iSolved has helped me to become more efficient as a one-person HR department for a staff of over 50 people.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Efficient Service

Kristen S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, could use better customer service

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

isolved has alot of great features that other payroll systems do have or don't offer. There is a reason why they are a leader in the industry. The only areas I would say they are really lacking in is their customer service. It could be better. Otherwise I think they have a great, easy to use system.

What is your favorite aspect of this product?

The application tracker. Its nice to have a one stop shop to post positions to multiple sites at once and not have to log in individually into all of these accounts to post a position.

What do you dislike most about this product?

So far we have not had a positive experience with the 401k integration. We were told it would take 6 weeks and we paid 2600 for it and its now been almost 5 months and the integration is still not complete. This has been a frustrating experience

What recommendations would you give to someone considering this product?

This is a great payroll system and there are alot of features that comes with your license. Make sure to explore everything, as many features will make your life alot easier.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Adam R.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Good product but needs better custom reporting

Likeliness to Recommend

10 /10

What do you dislike most about this product?

Lack of easier report customization capabilities

What recommendations would you give to someone considering this product?

Get report writing assistance up front.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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