isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.2 /10
CX Score
8.3 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Talent Management category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

7% Negative
14% Neutral
79% Positive

Pros

  • Fair
  • Respectful
  • Acts with Integrity
  • Trustworthy

Cons

  • Under Delivered

Feature Ratings

Average 79

Collaboration

84

Talent Acquisition

80

Learning and Development

79

Onboarding Offboarding

79

Performance Management

78

Rewards Recognition

78

Employee Engagement

77

Wellness

76

Compensation Management

74

Career Pathing

74

Succession Planning

71

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

77

Ease of Implementation

77

Product Strategy and Rate of Improvement

77

Breadth of Features

76

Business Value Created

75

Quality of Features

75

Ease of Customization

73

Ease of Data Integration

72

isolved People Cloud Reviews

Tina P.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great Customer Service

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

I am not sure anymore, when we first starting researching, their rewards option differentiated them from others. I don't know if it differentiates them but their customer services is outstanding.

What is your favorite aspect of this product?

Payroll and benefits, fast, easy and efficient. I have great confidence in the payroll service.

What do you dislike most about this product?

I do not like how you have to log into other sites for certain features such as employee reviews and/or rewards.

What recommendations would you give to someone considering this product?

It doesn't matter how good a product is or is supposed to be if their customer service falls flat. In the two years we have used iSolved, most of my calls to CS is about how to do something (quickly without watching a video or searching for the solution). Just a few calls have been due to software glitches or having to reverse something I have done erroneously. But either way, my call is answered very quickly by a real human and they either have the answer or escalate it to someone who does.

Pros

  • Continually Improving Product
  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Easy to us but integration options could widen.

Likeliness to Recommend

9 /10

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Consolata J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Effective Data Manipulation System.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

Its Cloud capabilities are productive and the workflow management through this system is incredible and the reports are impactful.

What is your favorite aspect of this product?

Data analytics creation is quick, content management and the coordination functions are excellent.

What do you dislike most about this product?

The easiest features to get used and the implementation is easy through previous experience with similar tools.

What recommendations would you give to someone considering this product?

Highly functional project data management solution and the permission management and also scheduling is incredible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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