Eptura

iOFFICE

Composite Score

7.5 /10

CX Score

7.7 /10

17 Reviews Write a Review

Claim Software

What is iOFFICE?

iOFFICE is a cloud-based integrated workplace management (IWMS) and facilities management solution that helps organizations to manage their business operations and workflows.

Company Details

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Awards & Recognition

iOFFICE won the following awards in the Space Management category

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2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation

2022

4 Top Rated Capabilities

3 Top Rated Features

2022

iOFFICE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iOFFICE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iOFFICE?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Caring

Feature Ratings

Average 83

Contact Tracing

Space Descriptions

Workspace Maps/Floorplans

Custom Search

Administrator Controls

Workflows and Notifications

Badging and Sensor Integration

Phone Integration

Dashboards and Reporting

Reservation System

API Integration

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

iOFFICE Reviews

Raphael G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Not bad at all, it does the job!

Likeliness to Recommend

10 /10

What differentiates iOFFICE from other similar products?

They were smart enough to think about what's happening and tailor their business to flow with it. They help you manage your come back to work & they helped us navigate difficult time because if no them, we would have been probably shut down

What is your favorite aspect of this product?

It's quite easy to integrate other tools you have been using into it. The Dashboards are just amazing, reporting is even easier as it's just all with a click

What do you dislike most about this product?

As a cloud engineer that helps other staff deploy solutions the issue I have with software such as this when I am approached to troubleshoot an environment is connectivity issue. Latency is an issue too, if these are solved then I am cool with it. I am not sue about the exact amount but I was told its expensive to implement

What recommendations would you give to someone considering this product?

It's a useful "kit" for every company.. You won't regret the decision.

Pros

Reliable
Respectful
Fair
Generous Negotitation

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2021

Just what we were looking for.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2021

Easy to use.

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Unique Features
Caring

iOFFICE

What is iOFFICE?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

iOFFICE Ratings

88 Likeliness to Recommend

3 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love iOFFICE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

Phone Integration Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

iOFFICE Reviews

Raphael G.

Not bad at all, it does the job!

Likeliness to Recommend

Pros

Just what we were looking for.

Likeliness to Recommend

Pros

Easy to use.

Likeliness to Recommend

Pros

3
Since last award

2
Since last award

Feature Ratings

Contact Tracing

Space Descriptions

Workspace Maps/Floorplans

Custom Search

Administrator Controls

Workflows and Notifications

Badging and Sensor Integration

Phone Integration

Dashboards and Reporting

Reservation System

API Integration

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support