What is Invoca?
Invoca is a revenue execution platform that connects marketing and sales teams to help them track and optimize the buying journey to drive more revenue. By using a comprehensive revenue execution platform with deep integrations with leading technology platforms, revenue teams can better connect their paid media investments directly to revenue, improve digital engagement, and deliver the best buyer experiences to drive more sales. From marketing to sales and eCommerce to CX, Invoca’s active conversation intelligence platform enables revenue teams to create better buying experiences, drive more leads, and increase revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Invoca?
Pros
- Acts with Integrity
- Friendly Negotiation
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Call Recording
Audio Transcription
Call Analytics
Role-Based Access
Dashboards and Reporting
Conversation Coaching
Application Integration
Artificial Intelligence Engine
Manager Annotation and Feedback
Vendor Capability Ratings
Quality of Features
Business Value Created
Vendor Support
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Invoca Reviews
Bill M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2021
Great product, better than other solutions
Likeliness to Recommend
What differentiates Invoca from other similar products?
it does the same for less. Super friendly and knowledgeable support team
What is your favorite aspect of this product?
It works, all the time. Zero issues with this product working.
What do you dislike most about this product?
They innovate faster than their ability to document new features. Every once in a while I would call support on something and they would be like 'oh thats new one moment. Then they would get someone that would explain it on that same call.
What recommendations would you give to someone considering this product?
What are you waiting for?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2021
Easy to use and a great asset
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Mohit D.
- Role: Consultant
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Great feature and ease of use
Likeliness to Recommend
What differentiates Invoca from other similar products?
Other do not have the transparency
What is your favorite aspect of this product?
The ease of using the features
What do you dislike most about this product?
Sometimes the secuity featues bugs and its too strict
What recommendations would you give to someone considering this product?
For sure try it out
Pros
- Effective Service
- Fair
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.
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