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Intuit QuickBooks Logo Award Winner Product Badge
Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.7 /10
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Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Caring

Feature Ratings

Average 82

Direct Deposit

85

Accounting Systems Interface

84

Tax Form Preparation

83

Self Service Portal

83

Taxation Deduction

83

Vacation and Leave Tracking

82

Benefits Calculation

81

Time and Attendance

80

Retirement Plan Tracking

79

Compensation Management

79

HR Systems Interface

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

76

Intuit QuickBooks Reviews

Kaylee T.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Works for nonprofit accounting and grant admin.

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

It’s the industry standard and so it integrates well with a lot of stuff. Most people know how to use it which is definitely a benefit.

What is your favorite aspect of this product?

I like that it makes grant reporting easier than in other organizations I have worked for.

What do you dislike most about this product?

Sometimes it seems a little old or something. There might be newer products that are more streamlined.

What recommendations would you give to someone considering this product?

I would say go for it. Since everyone uses quickbooks it’s easy to reach yourself with YouTube videos or classes.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Reliable
  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Very efficient

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Enables Productivity

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