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Intuit QuickBooks Logo Award Winner Product Badge
Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.8 /10
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Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Trustworthy

Feature Ratings

Average 83

Direct Deposit

86

Accounting Systems Interface

84

Tax Form Preparation

84

Self Service Portal

84

Taxation Deduction

84

Benefits Calculation

82

Vacation and Leave Tracking

81

Time and Attendance

81

Retirement Plan Tracking

80

HR Systems Interface

79

Compensation Management

78

Vendor Capability Ratings

Average 82

Business Value Created

87

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of IT Administration

82

Breadth of Features

82

Ease of Data Integration

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

79

Availability and Quality of Training

78

Intuit QuickBooks Reviews

Chase J.

  • Role: C-Level
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Quickbooks is an easy to use and functional

Likeliness to Recommend

8 /10

What differentiates Intuit QuickBooks from other similar products?

It allows for ease of use and compatibility across devices and platforms

What is your favorite aspect of this product?

The ability to generate balance sheets almost instant Ellis Lu

What do you dislike most about this product?

The cost is fairly expensive

What recommendations would you give to someone considering this product?

Is the cost worth the benefit?

Pros

  • Reliable
  • Caring
  • Helps Innovate
  • Trustworthy

Richard P.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Solid and dependable.

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

Quickbooks has the biggest reputation.

What is your favorite aspect of this product?

Easy to customize product list.

What do you dislike most about this product?

Sort features are a little buggy.

What recommendations would you give to someone considering this product?

Compare your options, but this is a name with a lot of trust.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Includes Product Enhancements

Temur D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Many useful features for tracking time

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

This product stands out in comparison to others with the breadth of features and ease of its use

What is your favorite aspect of this product?

An ability to track time with as much detail as possible

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

This product will fit you in spite of the size of the company you're running, highly recommended

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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