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Intuit QuickBooks Logo Award Winner Product Badge
Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.8 /10
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Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Trustworthy

Feature Ratings

Average 83

Direct Deposit

86

Accounting Systems Interface

84

Tax Form Preparation

84

Self Service Portal

84

Taxation Deduction

84

Benefits Calculation

82

Vacation and Leave Tracking

81

Time and Attendance

81

Retirement Plan Tracking

80

HR Systems Interface

79

Compensation Management

78

Vendor Capability Ratings

Average 82

Business Value Created

87

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of IT Administration

82

Breadth of Features

82

Ease of Data Integration

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

79

Availability and Quality of Training

78

Intuit QuickBooks Reviews

Hisham A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable, lots of features and easy to use

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

All-in-one with accounting system, ease of use and setup

What is your favorite aspect of this product?

Integration and ease of use

What do you dislike most about this product?

Lack of HR functionality

What recommendations would you give to someone considering this product?

One of the better options on the market with reasonable pricing

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Charges for Enhancements
  • Inhibits Innovation
  • Commodity Features
  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Better Payroll Management With Intuit QuickBooks

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Respectful

Ken Z.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

" Intrusive and Intuitive Intuit QuickBooks Tool "

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Intuitively manage all cash flow and expenses in both SMBs and large enterprise organisations. Seamlessly creates payrolls and invoices. Online billing, order management and secure online shopping among more.

What is your favorite aspect of this product?

Fasten payments via invoicing.

What do you dislike most about this product?

Nothing to complain since it meets all it was developed for.

What recommendations would you give to someone considering this product?

May all experience it's great services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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