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Intuit QuickBooks Logo Award Winner Product Badge
Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.8 /10
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Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Trustworthy

Feature Ratings

Average 83

Direct Deposit

86

Accounting Systems Interface

84

Tax Form Preparation

84

Self Service Portal

84

Taxation Deduction

84

Benefits Calculation

82

Vacation and Leave Tracking

81

Time and Attendance

81

Retirement Plan Tracking

80

HR Systems Interface

79

Compensation Management

78

Vendor Capability Ratings

Average 82

Business Value Created

87

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of IT Administration

82

Breadth of Features

82

Ease of Data Integration

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

79

Availability and Quality of Training

78

Intuit QuickBooks Reviews

Faby M.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

It helps us keep order.

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Good customer service. All accounting tools in one place. Ideal for daily use. Instant reports. Reminders. Running any number of reports available (balances, payroll costs, losses, profits, etc.)

What is your favorite aspect of this product?

Quickbooks simplifies actions when it comes to invoices, and more so for those who are just starting out. Cloud storage. Security and reliability. I don't need to buy updates consecutively. Modern and versatile. Access from different devices, it's great. Online you can learn how to use it in the best way thanks to the existing material on the web. Payroll is also easier to do.

What do you dislike most about this product?

Nothing that means a problem, can improve, I am satisfied with the tools of this payroll software, having tried others in the past I could compare.

What recommendations would you give to someone considering this product?

I recommend it for small to medium size companies. I also recommend reading more about this software before you start working with it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Very efficient

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Enables Productivity

Hal C. B.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

easy to use and interface with accounting

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

not familiar with other products

What is your favorite aspect of this product?

easy for me to open and make entries and manage several accounts

What do you dislike most about this product?

crashes computer sometimes

What recommendations would you give to someone considering this product?

try it out and review a tutorial

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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