IntelligenceBank

Intelligencebank DAM

Composite Score

8.0 /10

CX Score

8.0 /10

35 Reviews Write a Review

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What is Intelligencebank DAM?

IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.

Company Details

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Awards & Recognition

Intelligencebank DAM won the following awards in the Digital Asset Management category

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6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2022

2 Top Rated Capabilities

3 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

Intelligencebank DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intelligencebank DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 81%
Conflict Resolution:: 83%
Strategy & Innovation:: 83%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intelligencebank DAM?

0% Negative

5% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Respectful

Feature Ratings

Average 85

In System Content Views

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Cloud Offering

Permissions and Access Right Management

Automation of Metadata Creation

Content Capture

Version Management

Integration

Digital Asset Findability

Vendor Capability Ratings

Average 84

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of Data Integration

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Intelligencebank DAM Reviews

Dan K.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Top notch service. Fits our needs and cost.

Likeliness to Recommend

10 /10

What differentiates Intelligencebank DAM from other similar products?

Great customer service and a truly unique DIY template system that integrates our designs into easy, editable native files for our end users to fulfill projects. This saves our small design team many hours in creating simple deliverables systemwide.

What is your favorite aspect of this product?

The people we work with and how helpful they are to dive into problems and answer our questions truthfully.

What do you dislike most about this product?

I wish there was faster updates regarding the template software. There are many features that would be helpful to users if added.

What recommendations would you give to someone considering this product?

Great price point for what it does for your organization. It is not just a DAM software, but fully customizable for your companies needs. Although it is an outside vendor, you can style the entire system to look and feel like your companies brand, very seamless. There are lots of features to choose from and really can fine-tune they system to work for our team and companies demands.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Ryan H.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Good Experience

Likeliness to Recommend

8 /10

What differentiates Intelligencebank DAM from other similar products?

Intelligencebank has a surprisingly wide breadth of offerings, from case entry and reporting dashboards, to website monitoring. The form builder made it easy to build customized repositories for different scenarios. The cost was also reasonable, even for the narrow, yet deep way my organization used it.

What is your favorite aspect of this product?

I used Intelligencebank largely as a data repository. It was very useful to store data and case information as an ops team. It also made querying data from the repository easy for a team that wasn't experienced in database querying languages.

What do you dislike most about this product?

There were some quirks that I ran into when bulk uploading records. After using the software for a while, I was able to figure out the quirks and avoid them on most uploads though. I also was never able to fully figure out the permissions and had to grant high level access to most users.

What recommendations would you give to someone considering this product?

I would recommend it as a data repository for any team that needs a central place for case entry, and might not have a group with database querying abilities. The custom form builder is great, and although I used an external reporting tool, the dashboard functionality seemed like something that could provide a lot of value to an organization.

Pros

Respectful
Security Protects
Performance Enhancing
Unique Features

Genesis S.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Intelligencebank DAM

What is Intelligencebank DAM?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

Intelligencebank DAM Ratings

87 Likeliness to Recommend

95 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Intelligencebank DAM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

In System Content Views Ability to create customized views of content repositories.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Cloud Offering Cloud compatibility (software and infrastructure).

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Automation of Metadata Creation Asset metadata can be created using rules.

Content Capture Channels through which content is uploaded or classified.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Integration Integration with E-Commerce and/or Other Platforms

Digital Asset Findability Capabilities of navigation and browsing

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Intelligencebank DAM Reviews

Dan K.

Top notch service. Fits our needs and cost.

Likeliness to Recommend

Pros

Ryan H.

Good Experience

Likeliness to Recommend

Pros

Genesis S.

Likeliness to Recommend

Pros

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Feature Ratings

In System Content Views

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Cloud Offering

Permissions and Access Right Management

Automation of Metadata Creation

Content Capture

Version Management

Integration

Digital Asset Findability

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of Data Integration

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness