IntelligenceBank

Intelligencebank DAM

Composite Score

8.0 /10

CX Score

7.9 /10

34 Reviews Write a Review

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What is Intelligencebank DAM?

IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.

Company Details

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Awards & Recognition

Intelligencebank DAM won the following awards in the Digital Asset Management category

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1 Top Rated Capabilities

0 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2022

2 Top Rated Capabilities

3 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

Intelligencebank DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intelligencebank DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intelligencebank DAM?

0% Negative

5% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Respectful

Feature Ratings

Average 84

In System Content Views

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Cloud Offering

Permissions and Access Right Management

Content Capture

Automation of Metadata Creation

Version Management

Integration

Digital Asset Findability

Vendor Capability Ratings

Average 83

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Intelligencebank DAM Reviews

Ryan H.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Limited use case, but solid tool

Likeliness to Recommend

7 /10

What differentiates Intelligencebank DAM from other similar products?

Intelligencebank offered a surprisingly wide breadth of features. While we did not utilize all of them for our use case, I did not see other DAM options available that offered the same variety.

What is your favorite aspect of this product?

I enjoyed being able to build customer form templates, then have my team fill them out during an incident. Tracking incidents and forms was made easy.

What do you dislike most about this product?

I ran into some quirks or bugs here and there, and was not able to get some of them figured out, even with support.

What recommendations would you give to someone considering this product?

The annual cost was surprisingly low, at least when I was using it. Unless the startup/implementation fees were high (which I was not around for), give it a try.

Pros

Caring
Enables Productivity
Unique Features
Efficient Service

Samantha B.

Role: Sales Marketing
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Great implementation process.

Likeliness to Recommend

9 /10

What differentiates Intelligencebank DAM from other similar products?

At the time that I used it, the pricing was competitive with other products and included features I was looking for at a base price, rather than add-ons to plans that exceeded our needs.

What is your favorite aspect of this product?

It is easy to use, customizable, and a great tool to manage version control.

What do you dislike most about this product?

It did feel like some of the customization features were possibly oversold without having a dedicated designer on my end to implement successfully.

What recommendations would you give to someone considering this product?

Understand the lift required to implement, the Intelligence Bank staff was great and willing to work with us on our schedule. Also, do the product training up front.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Glennon M.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

It was great for managing our photo archive.

Likeliness to Recommend

7 /10

What differentiates Intelligencebank DAM from other similar products?

I am not familiar with many similar products, but it was way more customizable from a metadata standpoint than google photos, for instance.

What is your favorite aspect of this product?

My favorite aspect was keyword tagging for photos.

What do you dislike most about this product?

Updates or bugs were a little slow to be fixed by the product developers.

What recommendations would you give to someone considering this product?

Be sure to use the tagging system.

Pros

Saves Time
Performance Enhancing
Enables Productivity
Efficient Service

Intelligencebank DAM

What is Intelligencebank DAM?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

Intelligencebank DAM Ratings

87 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Intelligencebank DAM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

In System Content Views Ability to create customized views of content repositories.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Cloud Offering Cloud compatibility (software and infrastructure).

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Content Capture Channels through which content is uploaded or classified.

Automation of Metadata Creation Asset metadata can be created using rules.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Integration Integration with E-Commerce and/or Other Platforms

Digital Asset Findability Capabilities of navigation and browsing

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Intelligencebank DAM Reviews

Ryan H.

Limited use case, but solid tool

Likeliness to Recommend

Pros

Samantha B.

Great implementation process.

Likeliness to Recommend

Pros

Glennon M.

It was great for managing our photo archive.

Likeliness to Recommend

Pros

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Feature Ratings

In System Content Views

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Cloud Offering

Permissions and Access Right Management

Content Capture

Automation of Metadata Creation

Version Management

Integration

Digital Asset Findability

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness