Infosec

Infosec IQ

Composite Score

8.5 /10

CX Score

8.6 /10

53 Reviews Write a Review

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What is Infosec IQ?

Infosec IQ security awareness and training empowers your employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized and personalized to match your organization’s culture and employees’ learning styles.

Company Details

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Awards & Recognition

Infosec IQ won the following awards in the Security Awareness & Training category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

7 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Infosec IQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infosec IQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 94%
Conflict Resolution:: 98%
Strategy & Innovation:: 95%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infosec IQ?

0% Negative

7% Neutral

93% Positive

Pros

Trustworthy
Efficient Service
Caring
Client Friendly Policies

Feature Ratings

Average 88

Real-time analytics

100

AI Capabilities

100

Variety of Training Materials

Simulated Attacks

Content Quality

Topic Breadth

Ease of User Management

Just in Time Alerts

Customizability

LMS Integration

Gamification

Vendor Capability Ratings

Average 88

Vendor Support

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Infosec IQ Reviews

Vijay A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2020

Reset on campaign.

Likeliness to Recommend

9 /10

What differentiates Infosec IQ from other similar products?

Its more user friendly and having good features.

What is your favorite aspect of this product?

more user friendly

What do you dislike most about this product?

Reset on campaign.

What recommendations would you give to someone considering this product?

Yes. This is best fit for any organisation employee training program.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Effective Service

James J.

Role: Information Technology
Industry: Chemicals
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Good content at a fair price

Likeliness to Recommend

9 /10

What differentiates Infosec IQ from other similar products?

Training + Phishing awareness

What is your favorite aspect of this product?

Large library of training material and phishing templates

What do you dislike most about this product?

The interface can be a bit unwieldy

What recommendations would you give to someone considering this product?

This is a solid choice to provide a strong library of training content. Some administrative aspects could be improved

Pros

Efficient Service
Saves Time
Respectful
Generous Negotitation

Minhaj R.

Role: Information Technology
Industry: Banking
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2020

Amazing platform, support and price.

Likeliness to Recommend

9 /10

What differentiates Infosec IQ from other similar products?

Gartner review

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

We are based in the UK so a lot of the templates we cannot really use

What recommendations would you give to someone considering this product?

Definitely easy to use and provides effective training and phishing simulation

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Infosec IQ

What is Infosec IQ?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Infosec IQ Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Infosec IQ?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

AI Capabilities Artificial intelligence to enhance Security Awareness & Training to yield insights from unstructured data leveraging ML, NLP, deep learning, semantic indexing

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Infosec IQ Reviews

Vijay A.

Reset on campaign.

Likeliness to Recommend

Pros

James J.

Good content at a fair price

Likeliness to Recommend

Pros

Minhaj R.

Amazing platform, support and price.

Likeliness to Recommend

Pros

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Feature Ratings

Real-time analytics

AI Capabilities

Variety of Training Materials

Simulated Attacks

Content Quality

Topic Breadth

Ease of User Management

Just in Time Alerts

Customizability

LMS Integration

Gamification

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features