Infosec

Infosec IQ

Composite Score

8.5 /10

CX Score

8.6 /10

52 Reviews Write a Review

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What is Infosec IQ?

Infosec IQ security awareness and training empowers your employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized and personalized to match your organization’s culture and employees’ learning styles.

Company Details

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Awards & Recognition

Infosec IQ won the following awards in the Security Awareness & Training category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Infosec IQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infosec IQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infosec IQ?

0% Negative

7% Neutral

93% Positive

Pros

Trustworthy
Efficient Service
Caring
Client Friendly Policies

Feature Ratings

Average 88

Variety of Training Materials

Content Quality

Simulated Attacks

Topic Breadth

Ease of User Management

LMS Integration

Customizability

Just in Time Alerts

Gamification

Knowledge Tests

Security Awareness Dashboards and Reporting

Vendor Capability Ratings

Average 88

Vendor Support

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Infosec IQ Reviews

Robert M.

Role: Industry Specific Role
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

Excellent product, easy admin and use

Likeliness to Recommend

9 /10

What differentiates Infosec IQ from other similar products?

The ability to add your own training class with voice annotation.

What is your favorite aspect of this product?

Numerous training and phishing choices.

What do you dislike most about this product?

None at this time.

What recommendations would you give to someone considering this product?

Review all the given training and phishing options to see if your industry is included.

Pros

Reliable
Trustworthy
Efficient Service
Caring

Randy L.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

Powerful, wide variety of features and materials

Likeliness to Recommend

10 /10

What differentiates Infosec IQ from other similar products?

Client success team is outstanding. Satisfying variety of training and testing materials provided by the vendor and from user submissions

What is your favorite aspect of this product?

Phish simulator and associated reporting

What do you dislike most about this product?

Occasionally difficult to get phish tests through GMail security features (not Infosec's fault, that's Google always changing and evolving)

What recommendations would you give to someone considering this product?

Go for it. Security awareness is absolutely vital to any organization and Infosec is a one stop shop for that training

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Donald T.

Role: C-Level
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

Great all round product and support!

Likeliness to Recommend

9 /10

What differentiates Infosec IQ from other similar products?

the support systems and full circle service

What is your favorite aspect of this product?

efficiency of the product

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

Look at it as an invaluable tool to measure the effectiveness of your security awareness programme

Pros

Helps Innovate
Fair
Friendly Negotiation
Continually Improving Product

Infosec IQ

What is Infosec IQ?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Infosec IQ Ratings

90 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Infosec IQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Infosec IQ Reviews

Robert M.

Excellent product, easy admin and use

Likeliness to Recommend

Pros

Randy L.

Powerful, wide variety of features and materials

Likeliness to Recommend

Pros

Donald T.

Great all round product and support!

Likeliness to Recommend

Pros

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Feature Ratings

Variety of Training Materials

Content Quality

Simulated Attacks

Topic Breadth

Ease of User Management

LMS Integration

Customizability

Just in Time Alerts

Gamification

Knowledge Tests

Security Awareness Dashboards and Reporting

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness