Infor (US), LLC

Infor M3

Composite Score

6.6 /10

CX Score

6.8 /10

25 Reviews Write a Review

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What is Infor M3?

Infor M3 is a cloud-based, manufacturing and distribution ERP system that leverages the latest technologies to provide an exceptional user experience and powerful analytics. Infor M3 and related CloudSuite industry solutions include industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries.

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Awards & Recognition

Infor M3 won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Infor M3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor M3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

93 Plan to Renew

4
Since last award

75 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor M3?

3% Negative

18% Neutral

79% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Trustworthy

Cons

Under Delivered
Vendor's Interest First
Vendor Friendly Policies

Feature Ratings

Average 77

Accounting and Financial Management

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Analytics and Reporting

Governance Risk and Compliance

Service Management

Human Capital Management

BI and Performance Management

Customer Relationship Management

Job and Project Management

Vendor Capability Ratings

Average 73

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Infor M3 Reviews

Shalika M.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

An effective ERP for Pharma Manufacturing Industry

Likeliness to Recommend

8 /10

What differentiates Infor M3 from other similar products?

M3 as a product has wide variety of deployment methods, giving IT & business the ease/freedom to work. For mid-sized organisation it stands out as a go-to option!

What is your favorite aspect of this product?

While validating M3 for our Pharma customers, we found the base validation and test evidences provided by Infor to be very exhaustive and comprehensive. Infor understands the requirements outlined by the regulatory bodies (EMA, FDA etc.) and aligns the validation strategy accordingly. The vendor assessments required by regulatory bodies was also achieved as per procedures.

What do you dislike most about this product?

There was nothing specifically alarming or not impressive about this product.

What recommendations would you give to someone considering this product?

M3 is a good product and suited well for mid-sized Pharma manufacturing companies. Infor is well informed of the Pharma regulatory requirements and thus gives a good degree of confidence to “prospective” pharma customers while deciding an ERP for their organisation.

Pros

Trustworthy
Helps Innovate
Continually Improving Product
Reliable

Role: Consultant
Industry: Food and Beverage
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Oct 2021

The choice of winners!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alex K.

Role: Consultant
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Deep product. Not known as SAP or Oracle but great

Likeliness to Recommend

8 /10

What differentiates Infor M3 from other similar products?

Deep understanding of industry. less pricey than SAP with the same capabilities. Less resources needed to maintain the product which come up with savings

What is your favorite aspect of this product?

Look & feel. one of the best user interfaces for an ERP system

What do you dislike most about this product?

Israeli localization is a complete disaster

What recommendations would you give to someone considering this product?

Do the right questions that can help your industry to create data, transform it to information and bring it out to take better decisions

Pros

Enables Productivity
Reliable
Performance Enhancing
Security Protects

Cons

Less Effective Service
Vendor Friendly Policies
Less Efficient Service

Infor M3

What is Infor M3?

Company Details

Book a Free Demo Today!

Awards & Recognition

Infor M3 Ratings

85 Likeliness to Recommend

4 Since last award

93 Plan to Renew

4 Since last award

75 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Infor M3?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Infor M3 Reviews

Shalika M.

An effective ERP for Pharma Manufacturing Industry

Likeliness to Recommend

Pros

The choice of winners!

Likeliness to Recommend

Pros

Alex K.

Deep product. Not known as SAP or Oracle but great

Likeliness to Recommend

Pros

Cons

4
Since last award

4
Since last award

3
Since last award

Feature Ratings

Accounting and Financial Management

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Analytics and Reporting

Governance Risk and Compliance

Service Management

Human Capital Management

BI and Performance Management

Customer Relationship Management

Job and Project Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Vendor Support