Infor (US), LLC

Infor M3

Composite Score

6.6 /10

CX Score

6.8 /10

25 Reviews Write a Review

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What is Infor M3?

Infor M3 is a cloud-based, manufacturing and distribution ERP system that leverages the latest technologies to provide an exceptional user experience and powerful analytics. Infor M3 and related CloudSuite industry solutions include industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries.

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Awards & Recognition

Infor M3 won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Infor M3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor M3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

93 Plan to Renew

4
Since last award

75 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor M3?

3% Negative

18% Neutral

79% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Acts with Integrity

Cons

Under Delivered
Vendor's Interest First
Vendor Friendly Policies

Feature Ratings

Average 77

Accounting and Financial Management

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Analytics and Reporting

Governance Risk and Compliance

Service Management

Human Capital Management

BI and Performance Management

Customer Relationship Management

Job and Project Management

Vendor Capability Ratings

Average 73

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Infor M3 Reviews

Alex K.

Role: Information Technology
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2024

Comprehensive ERP system, easy to maintain.

Likeliness to Recommend

9 /10

What differentiates Infor M3 from other similar products?

Infor M3 was logically built in a way that easy to maintain and understand its logic from an IT perspective. Over the years, Infor was adding more and more features making easier the UX.

What is your favorite aspect of this product?

Strong communication between different products resulting in an overall UX answering the customer's needs.

What do you dislike most about this product?

Nothing pops-up right now.

What recommendations would you give to someone considering this product?

Infor M3 is a robust ERP solution tailored for manufacturing and distribution industries. If you're considering it, here are some recommendations: Assess Your Business Needs. Customization: Determine if the standard features meet your needs or if significant customization will be required Consider Implementation and Support: Implementation Partner: Choose a reputable implementation partner with experience in M3 and your industry. Support Services: Evaluate the level of support offered by Infor and your implementation partner. Training: Ensure adequate training is provided to your team to maximize adoption and utilization.

Pros

Helps Innovate
Acts with Integrity
Continually Improving Product
Reliable

Sina G.

Role: Information Technology
Industry: Apparel
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Optimal ERP Solution for the Fashion Sector

Likeliness to Recommend

9 /10

What differentiates Infor M3 from other similar products?

It is an extensive, integrated application software designed primarily for manufacturing industries. Implementing functional changes and conducting testing may require some time, but the overall integrity throughout the application is excellent. It is now well-suited for Indian GST and other setups, overcoming previous challenges.

What is your favorite aspect of this product?

This ERP model excels in flexibility, allowing businesses to apply customized "skins" for precise configuration. Its modular design accommodates diverse needs, while a robust API gateway facilitates seamless interfacing with M3. The system's capability to handle EDI, collaborate with third-party suppliers, and integrate with warehouses makes it a standout solution.

What do you dislike most about this product?

I find it disheartening that the Infor Campus comes with such a hefty price tag. After making a substantial investment in an ERP, it seems counterintuitive to have to shell out thousands of dollars for each section just to gain proficiency in its operation. This significant cost barrier may be a contributing factor to its limited success in comparison to competitors like Dynamics.

What recommendations would you give to someone considering this product?

Implementing this ERP is a breeze, thanks to its remarkable flexibility. Just ensure thorough preparation at the outset.

Pros

Reliable
Performance Enhancing
Fair
Altruistic

Cons

Vendor Friendly Policies

Kevin G.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Very detailed. Many options

Likeliness to Recommend

10 /10

What differentiates Infor M3 from other similar products?

Inform M3 is a great option for mid-tier companies that can't afford the more expensive all encompassing options.

What is your favorite aspect of this product?

I predominately use the Customer Order Management (COM) side.

What do you dislike most about this product?

Sometimes we have challenges in smaller subsidiaries in other countries.

What recommendations would you give to someone considering this product?

Compare this with other mid-tier options and you will see it come on top.

Pros

Reliable
Enables Productivity
Trustworthy
Effective Service

Infor M3

What is Infor M3?

Company Details

Book a Free Demo Today!

Awards & Recognition

Infor M3 Ratings

85 Likeliness to Recommend

4 Since last award

93 Plan to Renew

4 Since last award

75 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Infor M3?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Infor M3 Reviews

Alex K.

Comprehensive ERP system, easy to maintain.

Likeliness to Recommend

Pros

Sina G.

Optimal ERP Solution for the Fashion Sector

Likeliness to Recommend

Pros

Cons

Kevin G.

Very detailed. Many options

Likeliness to Recommend

Pros

4
Since last award

4
Since last award

3
Since last award

Feature Ratings

Accounting and Financial Management

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Analytics and Reporting

Governance Risk and Compliance

Service Management

Human Capital Management

BI and Performance Management

Customer Relationship Management

Job and Project Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Vendor Support