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Infor (US), LLC

Infor RMS

Composite Score

7.7 /10

CX Score

7.6 /10

17 Reviews Write a Review

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What is Infor RMS?

Easily manage revenue and yield with automated forecasts and recommendations across properties

Company Details

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Awards & Recognition

Infor RMS won the following awards in the Hotel Revenue Management System category

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Service Experience

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2025

Service Experience

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

Infor RMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor RMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

6
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor RMS?

0% Negative

4% Neutral

96% Positive

Pros

Efficient Service
Effective Service
Saves Time
Caring

Feature Ratings

Average 87

Channel Management

Demand Forecasting

Big-Data/Custom Data Sources

Reporting

Multi-Language Support

Multi Currency

Customer Segmentation

Recommended Rates

Data Visualization

Group Management

Real-Time

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Vendor Support

Availability and Quality of Training

Infor RMS Reviews

Ayodeji O.

Role: Human Resources
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

An Essential partner You'll Never Outgrow

Likeliness to Recommend

9 /10

What differentiates Infor RMS from other similar products?

Cutting-edge performance, uncompromising quality

What is your favorite aspect of this product?

Personalizes promotions to boost conversions

What do you dislike most about this product?

IT IS HIGHLY EXCEPTIONAL

What recommendations would you give to someone considering this product?

ITS A MUST TRYOUT

Pros

Continually Improving Product
Reliable
Performance Enhancing
Effective Service

Agustino S.

Role: Finance
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Enhances your Demand Forecasting

Likeliness to Recommend

9 /10

What differentiates Infor RMS from other similar products?

It gives one the most accurate automated property forecasts

What is your favorite aspect of this product?

Demand forecast which supports AI driven automation and insights. The AI helps with real time insights that also assist with validation of forecast which leads to proactive decision making. The result is that one is able to anticipate trends as well as optimize pricing methods thereby improving the overall performance.

What do you dislike most about this product?

Has served me right and so no dislike

What recommendations would you give to someone considering this product?

A must have demand forecast product for optimal performance

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Narendra B.

Role: Consultant
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy of use and market intelligence

Likeliness to Recommend

8 /10

What differentiates Infor RMS from other similar products?

Market intelligence and forecasting features and it's dashboard representation is accurate. It's allow multiple properties forecasting.

What is your favorite aspect of this product?

Market intelligence and forecasting features.

What do you dislike most about this product?

Integration part is need to be more smooth with other tools.

What recommendations would you give to someone considering this product?

Dashboard and reporting

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Infor RMS

What is Infor RMS?

Company Details

Book a Free Demo Today!

Awards & Recognition

Infor RMS Ratings

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Infor RMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Channel Management Allows for differential costs and control of the availability by channel by optimizing the total net profit contribution.

Demand Forecasting Sophisticated algorithms predict expected occupancy and adjust pricing accordingly

Big-Data/Custom Data Sources Revenue manager can incorporate external third-party data & modify weightings and apply overrides to establish demand & rate models.

Reporting Easy-to-read dashboards and both pre-built and customizable reports exist.

Multi-Language Support The system can support multiple languages

Multi Currency The system can calculate for any currency

Customer Segmentation The system can separate customers into tiered groupings and suggest rates accordingly.

Recommended Rates The system pushes rates to frontline employees based on established parameters

Data Visualization Ability to visually display the data in a digestible and understandable format so that problems are clearly visible and other departments can review.

Group Management Group bookings are addressed as unique from standard reservations.

Real-Time Allows for real-time, instant or on-demand (vs. scheduled) data refreshes to/from the hotel PMS.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Infor RMS Reviews

Ayodeji O.

An Essential partner You'll Never Outgrow

Likeliness to Recommend

Pros

Agustino S.

Enhances your Demand Forecasting

Likeliness to Recommend

Pros

Narendra B.

Easy of use and market intelligence

Likeliness to Recommend

Pros

6
Since last award

Feature Ratings

Channel Management

Demand Forecasting

Big-Data/Custom Data Sources

Reporting

Multi-Language Support

Multi Currency

Customer Segmentation

Recommended Rates

Data Visualization

Group Management

Real-Time

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Vendor Support

Availability and Quality of Training