Infor HCM Logo
Infor HCM Logo
Infor (US), LLC

Infor HCM

Composite Score
7.7 /10
CX Score
7.9 /10
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Infor HCM
7.7 /10

What is Infor HCM?

Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.

Company Details

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Awards & Recognition

Infor HCM won the following awards in the Human Capital Management - Enterprise category

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Infor HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

90 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor HCM?

3% Negative
8% Neutral
89% Positive

Pros

  • Respectful
  • Trustworthy
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 84

Payroll Administration

87

Compensation Management

86

Talent Acquisition

86

Learning and Development

86

Performance Management

85

Workforce Planning

85

Talent Management

84

Benefits Administration

83

Position Management

82

Time and Attendance

82

Employee Record

81

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Business Value Created

84

Vendor Support

83

Availability and Quality of Training

82

Ease of Data Integration

82

Ease of Customization

82

Breadth of Features

82

Usability and Intuitiveness

82

Infor HCM Reviews

Evelyn J.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great software but still improving

Likeliness to Recommend

10 /10

What differentiates Infor HCM from other similar products?

Learn about Infor CloudSuite HCM, a potent collection of cloud-based human capital management tools designed to evolve with your company's business strategy. With this approach, powerful but user-friendly technology takes the place of intricate procedures, activities, and systems. And it allows your HR specialists the chance to offer the workforce efficient processes and exceptional experiences, generating considerable value throughout the firm.

What is your favorite aspect of this product?

High-tech data protection on this software ensures that no breaches occur. This software's review management functionality enables users to get a clear picture of client needs and adjust their businesses appropriately. This program makes it simple to track inventory and is essential for keeping users informed about the status of the products they have in their storage facilities.

What do you dislike most about this product?

individuals are unable to use the software. This program does not support email campaigns, making the work more difficult and time-consuming. The lack of CRM functionality in the software forces the user to find alternatives, which is difficult to a significant degree.

What recommendations would you give to someone considering this product?

There is a high likelihood that workers will produce top-notch performance when they are well paid and provided the focus they demand. Any person would want to have and use Infor HCM to run their business and ensure that their employees are highly competent.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Harry E.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It is ready to reach higher.

Likeliness to Recommend

10 /10

What differentiates Infor HCM from other similar products?

Our HR team can optimize workflow productivity and spot gaps and specific areas for improvement using the high level assessment and reporting tools provided by Infor Human Capital. After each version, the user-friendly Infor HCM product gets even better. To avoid a significant performance penalty on the machines of power users, the Java rich client should be improved to use an HTML5 web application.

What is your favorite aspect of this product?

This program can manage many channels and stores effectively, eliminating the need for additional software and reducing system load while also streamlining and speeding up the entire process. This software makes it simple and efficient to manage promotions, which is crucial for maintaining a positive work environment.

What do you dislike most about this product?

Although Infor HCM is currently lagging behind in terms of HR Service Delivery, there may be a greater chance of significant outcomes when issues can be brought effectively. It cannot be customized, and INFOR finds it challenging to meet any special requirements.

What recommendations would you give to someone considering this product?

The very first thing Infor HCM observes our investors doing is adequate performance management. Additionally, Infor HCM gets rid of the numerous parties who serve as a conduit between employers and workers. The finest feeling for employees is know that their issues are being taken seriously, and Infor HCM is the perfect instrument for this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edgar T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Straightforward software

Likeliness to Recommend

10 /10

What differentiates Infor HCM from other similar products?

Infor's Customer Experience Suite, an integrated information marketing management software that combines Infor Omni-Channel Campaign Management, Infor Customer relationship management, Infor Enable Price Quote, Infor Marketing Strategic Planning, and Infor Communication Advisor into a single end-to-end EMM platform, is built around Infor Omni-Channel Campaign Management, which goes beyond being a cross-channel campaign platform designed on its own.

What is your favorite aspect of this product?

I adore how Infor Omni Channel Campaign Management allows us to be consistent and open with our staff. To keep track of all of our jobs, we used too many worksheets and manila folders, which frequently went missing and required workers to search the office for the lost files.

What do you dislike most about this product?

It takes some getting used to at first. It becomes simpler once you can find your tabs and the data you're searching for. I occasionally feel as though I'm having performance problems when using this, but I'm not exactly sure if that is really related to the software.

What recommendations would you give to someone considering this product?

The tool's monitoring and comparing capabilities between different data threads are excellent and simple to emulate. Before this tool, it was a little challenging to solve problems relating to market patterns in terms of anticipated traffic and visitor counts across multiple business platforms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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