InEvent, Inc.

InEvent

Composite Score

7.1 /10

CX Score

7.3 /10

25 Reviews Write a Review

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What is InEvent?

Go beyond the traditional video conferencing experience and deliver an engaging and human experience with the InEvent Virtual Lobby. Tools and data are integrated on a single platform, including drag and drop landing pages, email builder, online registration, meeting scheduling, QR Codes, badge printing, financial reports and integrations to deliver personalized experiences for your customers. InEvent software is drag and drop, no code required, white label platform by design. Training, summits and conferences benefit from the all in one event management solution.

Company Details

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InEvent Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on InEvent.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

86 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

6
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 84%
Negotiation and Contract:: 66%
Conflict Resolution:: 77%
Strategy & Innovation:: 79%
Service Experience:: 79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love InEvent?

3% Negative

5% Neutral

92% Positive

Pros

Respectful
Reliable
Security Protects
Inspires Innovation

Cons

Vendor's Interest First

Feature Ratings

Average 72

Customer Support

Branding and Visual Customization

Whitelabeling

Presentation/ Webinar Capabilities

Registration Process/Integration

Attendee Engagement

Networking Facilitation

Exhibitor or Vendor Environment

Metric and Reporting

Social Media Channel Integration Outbound

Vendor e-Commerce

Vendor Capability Ratings

Average 71

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Availability and Quality of Training

Vendor Support

Breadth of Features

Ease of Data Integration

Also Featured in...

On-Site Event Management

Score 7.1

View InEvent in this category (opens in a new tab)

InEvent Reviews

Lucas L.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Fantastic product with a wide range of tools.

Likeliness to Recommend

8 /10

What differentiates InEvent from other similar products?

Wide range of features and ongoing improvements

What is your favorite aspect of this product?

It’s powerful range of event management tools

What do you dislike most about this product?

The user experience

What recommendations would you give to someone considering this product?

Take time to learn its unique use logic and it will help make your event great

Pros

Helps Innovate
Continually Improving Product
Reliable
Security Protects

Cons

Charges for Enhancements
Vendor's Interest First
Less Generous

Maddie F.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Off the Charts Customer Service

Likeliness to Recommend

9 /10

What differentiates InEvent from other similar products?

Their customer service. The chat is manned by REAL employees, not AI, who will do anything under the sun to help customers succeed.

What is your favorite aspect of this product?

Customer service/usability. They make it so easy to use.

What do you dislike most about this product?

Cost. It can feel pricy paying for registrations for your overall account, only to be capped by event and still have to use more.

What recommendations would you give to someone considering this product?

Read their FAQ online--it actually helps unlike many of them.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Arantxa L.

Role: Sales Marketing
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Great customer support and features.

Likeliness to Recommend

8 /10

What differentiates InEvent from other similar products?

All the features they provide, they are better and more than others.

What is your favorite aspect of this product?

The level of customization you can do over the platform and event.

What do you dislike most about this product?

Some of the Metrics are difficult to download, or not that intuitive

What recommendations would you give to someone considering this product?

Use all the customer support you can so you can get the most out of the platform

Pros

Respectful
Generous Negotitation
Helps Innovate
Continually Improving Product

Cons

Less Efficient Service

InEvent

What is InEvent?

Company Details

Need Assistance?

InEvent Ratings

81 Likeliness to Recommend

3 Since last award

86 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love InEvent?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Support Support before, during, and after event. Technical support available during the event.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

On-Site Event Management

InEvent Reviews

Lucas L.

Fantastic product with a wide range of tools.

Likeliness to Recommend

Pros

Cons

Maddie F.

Off the Charts Customer Service

Likeliness to Recommend

Pros

Arantxa L.

Great customer support and features.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Customer Support

Branding and Visual Customization

Whitelabeling

Presentation/ Webinar Capabilities

Registration Process/Integration

Attendee Engagement

Networking Facilitation

Exhibitor or Vendor Environment

Metric and Reporting

Social Media Channel Integration Outbound

Vendor e-Commerce

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

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Availability and Quality of Training

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Breadth of Features

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