InEvent Logo
InEvent Logo
InEvent, Inc.

InEvent

Composite Score
6.5 /10
CX Score
6.2 /10
Category
InEvent
6.5 /10

What is InEvent?

Go beyond the traditional video conferencing experience and deliver an engaging and human experience with the InEvent Virtual Lobby. Tools and data are integrated on a single platform, including drag and drop landing pages, email builder, online registration, meeting scheduling, QR Codes, badge printing, financial reports and integrations to deliver personalized experiences for your customers. InEvent software is drag and drop, no code required, white label platform by design. Training, summits and conferences benefit from the all in one event management solution.

Company Details


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InEvent Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on InEvent.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

85 Plan to Renew

68 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love InEvent?

7% Negative
0% Neutral
93% Positive

Pros

  • Inspires Innovation
  • Respectful
  • Security Protects
  • Reliable

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Generous

Feature Ratings

Average 72

Branding and Visual Customization

82

Presentation/ Webinar Capabilities

81

Customer Support

81

Registration Process/Integration

77

Whitelabeling

77

Attendee Engagement

73

Networking Facilitation

65

Metric and Reporting

65

Vendor e-Commerce

65

Exhibitor or Vendor Environment

62

Social Media Channel Integration Outbound

61

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

78

Availability and Quality of Training

77

Ease of Implementation

77

Ease of IT Administration

75

Vendor Support

73

Quality of Features

72

Product Strategy and Rate of Improvement

72

Business Value Created

72

Breadth of Features

72

Ease of Customization

72

Ease of Data Integration

61

InEvent Reviews

Nathalia C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cheap but hard to use

Likeliness to Recommend

7 /10

What differentiates InEvent from other similar products?

Price and interaction possibilities

What is your favorite aspect of this product?

Interaction possibilities

What do you dislike most about this product?

Updates that change features we were used to and the weight of the site

What recommendations would you give to someone considering this product?

Analyze the cost x benefit, it's cheap and can compensate depending on what you need

Pros

  • Respectful
  • Appreciates Incumbent Status
  • Security Protects
  • Continually Improving Product

Cons

  • Less Transparent
  • Inhibits Innovation
  • Commodity Features

Maddie F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Off the Charts Customer Service

Likeliness to Recommend

9 /10

What differentiates InEvent from other similar products?

Their customer service. The chat is manned by REAL employees, not AI, who will do anything under the sun to help customers succeed.

What is your favorite aspect of this product?

Customer service/usability. They make it so easy to use.

What do you dislike most about this product?

Cost. It can feel pricy paying for registrations for your overall account, only to be capped by event and still have to use more.

What recommendations would you give to someone considering this product?

Read their FAQ online--it actually helps unlike many of them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Arantxa L.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great customer support and features.

Likeliness to Recommend

8 /10

What differentiates InEvent from other similar products?

All the features they provide, they are better and more than others.

What is your favorite aspect of this product?

The level of customization you can do over the platform and event.

What do you dislike most about this product?

Some of the Metrics are difficult to download, or not that intuitive

What recommendations would you give to someone considering this product?

Use all the customer support you can so you can get the most out of the platform

Pros

  • Respectful
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Efficient Service